UNSPECIFIED (2002) From the counting house to the modern office: Explaining Anglo-American productivity differences in services, 1870-1990. [Journal Item]

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Abstract

The United States overtook Britain in comparative aggregate productivity levels primarily as a result of trends in services rather than trends in industry. This occurred during the transition from customized, low-volume, high-margin business organized on the basis of networks to standardized, high-volume, low-margin business with hierarchical management from the 1870s. This transformation from the counting house to the modem office was dependent on technologies that improved communications and information Processing. The technologies were slower to diffuse in Britain as a result of lower levels of education and stronger labor-force resistance to intensification.

Item Type:	Journal Item
Subjects:	H Social Sciences > HC Economic History and Conditions D History General and Old World H Social Sciences
Journal or Publication Title:	JOURNAL OF ECONOMIC HISTORY
Publisher:	CAMBRIDGE UNIV PRESS
ISSN:	0022-0507
Date:	December 2002
Volume:	62
Number:	4
Number of Pages:	32
Page Range:	pp. 967-998
Publication Status:	Published
URI:	http://wrap.warwick.ac.uk/id/eprint/10179

Data sourced from Thomson Reuters' Web of Knowledge

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