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The role of business analytics in supporting strategy processes : opportunities and limitations

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Kunc, Martin and O'Brien, Frances A. (2019) The role of business analytics in supporting strategy processes : opportunities and limitations. Journal of the Operational Research Society, 70 (6). pp. 974-985. doi:10.1080/01605682.2018.1475104

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Official URL: http://doi.org/10.1080/01605682.2018.1475104

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Abstract

Many organisations consider business analytics to be a key organisational capability. To date, there is little evidence on how organisations have included analytics at the heart of their strategy processes. This paper addresses this issue by exploring the activities within a strategy process and considering the potential role that business analytics might play in providing support to such processes. We perform a search in multidisciplinary databases for evidence of the use of business analytics within strategy processes and we reflect on its use in two case studies performing strategic analysis within the pharmaceutical industry. The findings indicate business analytics is still an emerging field without a structured approach. Business analytics can provide important data-driven insights into strategy processes; we therefore recommend its further integration with other traditional OR and strategy tools in order to support strategic decision-makers.

Item Type: Journal Article
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: Faculty of Social Sciences > Warwick Business School
Library of Congress Subject Headings (LCSH): Business planning, Organizational effectiveness
Journal or Publication Title: Journal of the Operational Research Society
Publisher: Palgrave Macmillan Ltd.
ISSN: 1476-9360
Official Date: 2019
Dates:
DateEvent
2019Published
18 May 2018Available
15 March 2018Accepted
Volume: 70
Number: 6
Page Range: pp. 974-985
DOI: 10.1080/01605682.2018.1475104
Status: Peer Reviewed
Publication Status: Published
Access rights to Published version: Restricted or Subscription Access
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