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A review of implementation of behavioural aspects in the application of OR in healthcare
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Kunc, Martin, Harper, Paul and Katsikopoulos, Konstantinos (2020) A review of implementation of behavioural aspects in the application of OR in healthcare. Journal of the Operational Research Society, 71 (1). pp. 1055-1072. doi:10.1080/01605682.2018.1489355 ISSN 0160-5682.
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WRAP-review-implementation-behavioural-aspects-application-OR-healthcare-Kunc-2018.pdf - Accepted Version - Requires a PDF viewer. Download (909Kb) | Preview |
Official URL: https://doi.org/10.1080/01605682.2018.1489355
Abstract
This article presents a survey of the literature on the application of operational research (OR) in healthcare, with a particular focus on behavioural considerations. In order to explore the extent to which behavioural aspects are included, we perform a search of the most relevant OR journals for articles with content related to the representation of behaviour in models, evidence of behavioural change using models, and the impact on organisations beyond the use of a model. A detailed analysis of 130 articles is presented and shows that the majority are focused on improving service delivery at an organisational level. The most common OR methods depicting behaviour are simulation and qualitative methods, but there is evidence of the use across a range of methods. However, in many cases, authors do not necessarily acknowledge the behavioural aspects in their papers. Given many aspects of healthcare are influenced by human behaviour, it is important that future work makes more explicit the assumptions used to represent behaviour, test the sensitivity of models to different behavioural assumptions, and offer more information about how users employ models to make decisions.
Item Type: | Journal Article | ||||||||
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Divisions: | Faculty of Social Sciences > Warwick Business School > Operational Research & Management Sciences Faculty of Social Sciences > Warwick Business School |
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Journal or Publication Title: | Journal of the Operational Research Society | ||||||||
Publisher: | Palgrave Macmillan Ltd. | ||||||||
ISSN: | 0160-5682 | ||||||||
Official Date: | 2020 | ||||||||
Dates: |
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Volume: | 71 | ||||||||
Number: | 1 | ||||||||
Page Range: | pp. 1055-1072 | ||||||||
DOI: | 10.1080/01605682.2018.1489355 | ||||||||
Status: | Peer Reviewed | ||||||||
Publication Status: | Published | ||||||||
Reuse Statement (publisher, data, author rights): | โThis is an Accepted Manuscript of an article published by Taylor & Francis in Journal of the Operational Research Society on 18/11/2018, available online: http://www.tandfonline.com/10.1080/01605682.2018.1489355 | ||||||||
Access rights to Published version: | Restricted or Subscription Access | ||||||||
Date of first compliant deposit: | 10 July 2018 | ||||||||
Date of first compliant Open Access: | 18 November 2019 | ||||||||
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