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Managing knowledge and managing knowledge work : what we know and what the future holds

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Newell, Sue (2015) Managing knowledge and managing knowledge work : what we know and what the future holds. Journal of Information Technology, 30 (1). pp. 1-17. doi:10.1057/jit.2014.12 ISSN 0268-3962.

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Official URL: http://dx.doi.org/10.1057/jit.2014.12

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Abstract

In this paper we review the recent IS literature on knowledge and consider different assumptions that underpin different approaches to this broad research area. In doing this we contrast those who focus on knowledge management with those who focus on knowing as practice and examine how contexts, processes and purposes need to be considered whichever approach to knowledge one is adopting. We also identify how recent IT developments, especially in relation to social software and the digitization of everything, are presenting new opportunities (and challenges) for how organizations can manage both knowledge and knowledge work. This presents IS scholars with new research agendas for examining and understanding the relationships between technology, organization and society.

Item Type: Journal Article
Divisions: Faculty of Social Sciences > Warwick Business School > Innovation, Knowledge & Organisational Networks Research Unit
Faculty of Social Sciences > Warwick Business School
Journal or Publication Title: Journal of Information Technology
Publisher: Springer
ISSN: 0268-3962
Official Date: March 2015
Dates:
DateEvent
March 2015Published
24 June 2014Available
Volume: 30
Number: 1
Page Range: pp. 1-17
DOI: 10.1057/jit.2014.12
Status: Peer Reviewed
Publication Status: Published
Access rights to Published version: Restricted or Subscription Access

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