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The role of boundaries in knowledge processes

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UNSPECIFIED. (2002) The role of boundaries in knowledge processes. EUROPEAN JOURNAL OF INFORMATION SYSTEMS, 11 (1). pp. 47-60. ISSN 0960-085X

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Official URL: http://dx.doi.org/10.1057/palgrave/ejis/3000413

Abstract

Advances in communications and information technology deliver an increasingly dynamic and interconnected competitive context. To survive and prosper in this environment, organisations must be innovative and adaptive. Intellectual and relational capital comprise key resources for competitive success. This paper concerns the knowledge processes that enable organisations to undergo transformational change in an interconnected world whilst retaining the integrity of their organisational identity. It views organisations as complex adaptive systems, and uses a case study example to demonstrate the importance of boundary phenomenology in defining organisational knowledge processes. The underlying conceptual framework draws on Maturana and Varela's concept of autopoietic unity as a metaphor to explore issues of organisational identity and integrity, and uses Merali's Cognitive Congruence Framework to examine the cognitive infrastructures underpinning adaptive behaviour. The discussion reflects on the implications of this work for knowledge management practice in emergent competitive contexts, and in concluding, advocates active boundary management.

Item Type: Journal Article
Subjects: Q Science > QA Mathematics > QA76 Electronic computers. Computer science. Computer software
Z Bibliography. Library Science. Information Resources > Z665 Library Science. Information Science
Journal or Publication Title: EUROPEAN JOURNAL OF INFORMATION SYSTEMS
Publisher: PALGRAVE PUBLISHERS LTD
ISSN: 0960-085X
Date: March 2002
Volume: 11
Number: 1
Number of Pages: 14
Page Range: pp. 47-60
Identification Number: 10.1057/palgrave/ejis/3000413
Publication Status: Published
URI: http://wrap.warwick.ac.uk/id/eprint/11138

Data sourced from Thomson Reuters' Web of Knowledge

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