The Library
Communication of cancer screening results by letter, telephone or in person : a mixed methods systematic review of the effect on attendee anxiety, understanding and preferences
Tools
Williamson, Sian, Patterson, Jacoby, Crosby, Rebecca, Johnson, Rebecca E., Sandhu, Harbinder, Johnson, Samantha Ann, Jenkins, Jacquie, Casey, Margaret, Kearins, Olive and Taylor-Phillips, Sian (2019) Communication of cancer screening results by letter, telephone or in person : a mixed methods systematic review of the effect on attendee anxiety, understanding and preferences. Preventive Medicine Reports, 13 . pp. 189-195. doi:10.1016/j.pmedr.2018.12.016 ISSN 2211-3355.
|
PDF
WRAP-communication-cancer-screening-results-letter-anxiety-Williamson-2018.pdf - Published Version - Requires a PDF viewer. Available under License Creative Commons Attribution Non-commercial No Derivatives 4.0. Download (508Kb) | Preview |
|
PDF
Systematic review - Preventive Medicine V.3 PDF.pdf - Accepted Version Embargoed item. Restricted access to Repository staff only - Requires a PDF viewer. Download (409Kb) |
Official URL: https://doi.org/10.1016/j.pmedr.2018.12.016
Abstract
Attending and receiving a result from screening can be an anxious process. Using an appropriate method to deliver screening results could improve communication and reduce negative outcomes for screening attendees. Screening programmes are increasingly communicating results by letter or telephone rather than in-person. We investigated the impact of communication methods on attendees.
We systematically reviewed the literature on the communication methods used to deliver results in cancer screening programmes for women, focusing on screening attendee anxiety, understanding of results and preferences for results communication. We included qualitative and quantitative research. We searched MEDLINE, PsycINFO, CINAHL, Cochrane Library and Embase. Results were analysed using framework synthesis. 10,558 papers were identified with seven studies meeting the inclusion criteria.
Several key ideas emerged from the synthesis including speed, accuracy of results, visual support, ability to ask questions, privacy of results location and managing expectations.
Verbal communication methods (telephone and in-person) were preferred and facilitated greater understanding than written methods, although there was considerable variability in attendee preferences. Findings for anxiety were mixed, with no clear consensus on which method of communication might minimise attendee anxiety.
The low number of identified studies and generally low quality evidence suggest we do not know the most appropriate communication methods in the delivery of cancer screening results. More research is needed to directly compare methods of results communication, focusing on what impact each method may have on screening attendees.
Item Type: | Journal Article | ||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Subjects: | R Medicine > RA Public aspects of medicine > RA0421 Public health. Hygiene. Preventive Medicine R Medicine > RC Internal medicine > RC0254 Neoplasms. Tumors. Oncology (including Cancer) |
||||||||||||
Divisions: | Faculty of Science, Engineering and Medicine > Medicine > Warwick Medical School > Health Sciences Faculty of Science, Engineering and Medicine > Medicine > Warwick Medical School |
||||||||||||
Library of Congress Subject Headings (LCSH): | Medical screening, Cancer -- Diagnosis | ||||||||||||
Journal or Publication Title: | Preventive Medicine Reports | ||||||||||||
Publisher: | Elsevier BV | ||||||||||||
ISSN: | 2211-3355 | ||||||||||||
Official Date: | March 2019 | ||||||||||||
Dates: |
|
||||||||||||
Volume: | 13 | ||||||||||||
Page Range: | pp. 189-195 | ||||||||||||
DOI: | 10.1016/j.pmedr.2018.12.016 | ||||||||||||
Status: | Peer Reviewed | ||||||||||||
Publication Status: | Published | ||||||||||||
Access rights to Published version: | Restricted or Subscription Access | ||||||||||||
Date of first compliant deposit: | 14 January 2019 | ||||||||||||
Date of first compliant Open Access: | 16 January 2019 | ||||||||||||
RIOXX Funder/Project Grant: |
|
Request changes or add full text files to a record
Repository staff actions (login required)
View Item |
Downloads
Downloads per month over past year