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From development to delivery : personalisation and the third sector
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Harlock, Jenny and Miller, Robin (2017) From development to delivery : personalisation and the third sector. In: Rees, James and Mullins, David, (eds.) The Third Sector Delivering Public Services: Developments, Innovations and Challenges. Third Sector Research Series . Bristol: Policy Press Scholarship, pp. 189-210. ISBN 9781447322399
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Official URL: http://dx.doi.org/10.1332/policypress/978144732239...
Abstract
Social care is the largest area of activity for the third sector in public service delivery. Recent years have seen a rapidly shifting policy and service delivery environment characterised by increased competition and contracting, moves towards preventative and community based services, and greater integration between health and social care. Personalisation has featured as an overriding policy narrative to these changes and underpinned government agendas for social care reform. This chapter assesses the impact of personalisation on the third sector in adult social care. It reviews the third sector’s role in developing and promoting the principles of personalisation, critically examines the maturation of personalisation in government policy, reviews its implementation, and assesses the implications and impacts of personalisation for the third sector, paying particular attention to effects on staff working patterns, operational and financial challenges, and the changing nature of the relationship between third sector organisations, local authorities, and service users.
Item Type: | Book Item | ||||||
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Divisions: | Faculty of Science, Engineering and Medicine > Medicine > Warwick Medical School > Health Sciences Faculty of Science, Engineering and Medicine > Medicine > Warwick Medical School > Health Sciences > Social Science & Systems in Health (SSSH) Faculty of Science, Engineering and Medicine > Medicine > Warwick Medical School |
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Series Name: | Third Sector Research Series | ||||||
Publisher: | Policy Press Scholarship | ||||||
Place of Publication: | Bristol | ||||||
ISBN: | 9781447322399 | ||||||
Book Title: | The Third Sector Delivering Public Services: Developments, Innovations and Challenges | ||||||
Editor: | Rees, James and Mullins, David | ||||||
Official Date: | January 2017 | ||||||
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Page Range: | pp. 189-210 | ||||||
DOI: | 10.1332/policypress/9781447322399.003.0010 | ||||||
Publication Status: | Published | ||||||
Access rights to Published version: | Restricted or Subscription Access | ||||||
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