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Consumer-facing technology fraud : economics, attack methods and potential solutions
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Ali, Mohammed Aamir, Parrreno Centeno, Mario, Azad, Muhammad Ajmal, Hao, Feng and van Moorsel, Aad (2019) Consumer-facing technology fraud : economics, attack methods and potential solutions. Future Generation Computer Systems, 100 . pp. 408-427. doi:10.1016/j.future.2019.03.041 ISSN 0167-739X.
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Official URL: https://doi.org/10.1016/j.future.2019.03.041
Abstract
The emerging use of modern technologies has not only benefited society but also attracted fraudsters and criminals to misuse the technology for financial benefits. Fraud over the Internet has increased dramatically, resulting in an annual loss of billions of dollars to customers and service providers worldwide. Much of such fraud directly impacts individuals, both in the case of browser-based and mobile-based Internet services, as well as when using traditional telephony services, either through landline phones or mobiles. It is important that users of the technology should be both informed of fraud, as well as protected from frauds through fraud detection and prevention systems. In this paper, we present the anatomy of frauds for different consumer-facing technologies from three broad perspectives - we discuss Internet, mobile and traditional telecommunication, from the perspectives of losses through frauds over the technology, fraud attack mechanisms and systems used for detecting and preventing frauds. The paper also provides recommendations for securing emerging technologies from fraud and attacks.
Item Type: | Journal Article | ||||||||
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Subjects: | H Social Sciences > HV Social pathology. Social and public welfare | ||||||||
Divisions: | Faculty of Science, Engineering and Medicine > Science > Computer Science | ||||||||
Library of Congress Subject Headings (LCSH): | Fraud, Internet fraud, Computer crimes | ||||||||
Journal or Publication Title: | Future Generation Computer Systems | ||||||||
Publisher: | Elsevier Science BV | ||||||||
ISSN: | 0167-739X | ||||||||
Official Date: | November 2019 | ||||||||
Dates: |
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Volume: | 100 | ||||||||
Page Range: | pp. 408-427 | ||||||||
DOI: | 10.1016/j.future.2019.03.041 | ||||||||
Status: | Peer Reviewed | ||||||||
Publication Status: | Published | ||||||||
Access rights to Published version: | Restricted or Subscription Access | ||||||||
Date of first compliant deposit: | 29 March 2019 | ||||||||
Date of first compliant Open Access: | 11 May 2020 | ||||||||
RIOXX Funder/Project Grant: |
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