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Internet videoconferencing for patient-clinician consultations in long-term conditions : a review of reviews and applications in line with guidelines and recommendations
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Ignatowicz, Agnieszka, Atherton, Helen, Bernstein, Celia J., Bryce, Carol, Court, Rachel A., Sturt, Jackie and Griffiths, Frances (2019) Internet videoconferencing for patient-clinician consultations in long-term conditions : a review of reviews and applications in line with guidelines and recommendations. Digital Health, 5 . doi:10.1177/2055207619845831 ISSN 2055-2076.
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Official URL: https://doi.org/10.1177/2055207619845831
Abstract
Introduction
The use of internet videoconferencing in healthcare settings is widespread, reflecting the normalisation of this mode of communication in society and current healthcare policy. As the use of internet videoconferencing is growing, increasing numbers of reviews of literature are published.
Methods
The authors conducted a review of the existing reviews of literature relating to the use of internet videoconferencing for consultations between healthcare professionals and patients with long-term conditions in their own home. The review was followed with an assessment of UK National Institute for Health and Clinical Excellence guidelines for patient care in the context of common long-term illnesses to examine where videoconferencing could be implemented in line with these recommendations.
Results
The review of reviews found no formal evidence in favour of or against the use of internet videoconferencing. Patients were satisfied with the use of videoconferencing but there was limited evidence that it led to a change in health outcomes. Evidence of healthcare professional satisfaction when using this mode of communication with patients was limited. The review of guidelines suggested a number of opportunities for adoption and expansion of internet videoconferencing. Implementing videoconferencing in line with current evidence for patient care could offer support and provide information on using a communication channel that suits individual patient needs and circumstances. The evidence base for videoconferencing is growing, but there is still a lack of data relating to cost, ethics and safety.
Conclusions
While current evidence base for the internet videoconferencing is equivocal, it is likely to change as more research is undertaken and evidence published. With more videoconferencing services added in more contexts, research needs to explore how internet videoconferencing can be implemented in ways that it is valued by patients and clinicians, and how it can fit within organizational and technical infrastructure of the healthcare services.
| Item Type: | Journal Article | ||||||||
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| Subjects: | R Medicine > R Medicine (General) | ||||||||
| Divisions: | Faculty of Science, Engineering and Medicine > Medicine > Warwick Medical School > Health Sciences Faculty of Science, Engineering and Medicine > Medicine > Warwick Medical School > Health Sciences > Population, Evidence & Technologies (PET) Faculty of Science, Engineering and Medicine > Medicine > Warwick Medical School > Health Sciences > Social Science & Systems in Health (SSSH) Faculty of Science, Engineering and Medicine > Medicine > Warwick Medical School |
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| Library of Congress Subject Headings (LCSH): | Physician and patient, Internet videoconferencing | ||||||||
| Journal or Publication Title: | Digital Health | ||||||||
| Publisher: | SAGE Publications Ltd. | ||||||||
| ISSN: | 2055-2076 | ||||||||
| Official Date: | 1 January 2019 | ||||||||
| Dates: |
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| Volume: | 5 | ||||||||
| DOI: | 10.1177/2055207619845831 | ||||||||
| Status: | Peer Reviewed | ||||||||
| Publication Status: | Published | ||||||||
| Reuse Statement (publisher, data, author rights): | Posted ahead of print. Ignatowicz, Agnieszka, Atherton, Helen C., Bernstein, Celia J., Bryce, Carol, Court, Rachel A., Sturt, Jackie and Griffiths, Frances (2019) Internet videoconferencing for patient-clinician consultations in long-term conditions : a review of reviews and applications in line with guidelines and recommendations. Digital Health. Copyright © 2019 SAGE Publications Ltd. Reprinted by permission of SAGE Publications. | ||||||||
| Access rights to Published version: | Open Access (Creative Commons) | ||||||||
| Date of first compliant deposit: | 9 April 2019 | ||||||||
| Date of first compliant Open Access: | 11 April 2019 | ||||||||
| RIOXX Funder/Project Grant: |
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