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Systematic heterogeneity in the adaptation process of management innovations. Insights from the Italian public sector
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Nicolini, Davide, Lippi, Andrea and Monteiro, Pedro (2019) Systematic heterogeneity in the adaptation process of management innovations. Insights from the Italian public sector. In: Reay, Trish and Zilbert, Tamar and Langley, Ann and Tsoukas, Haridimos, (eds.) Institutions and Organizations. A Process View. Perspectives on Process Organization Studies . Oxford: Oxford University Press, pp. 194-226. ISBN 9780198843818
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Abstract
In this chapter, we investigate how the best practices approach ‘diffused’ in the Italian public sector. We show that despite the lack of a clear original model or a strong brokering agency — and the considerable changes this management innovation went through in its arrival in Italy — the result was not complete idiosyncrasy. Rather, clear adaptation patterns and systematic heterogeneity emerged. We argue that the bottom-up emergence of such patterns can be explained by paying attention to the very nature of the public sector field. We use these findings to develop a framework that accounts for the convergence/divergence of adaptation patterns in the ‘diffusion’ of management innovations based on power relations between innovation brokers and adopters.
Item Type: | Book Item | ||||
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Subjects: | H Social Sciences > H Social Sciences (General) J Political Science > JF Political institutions (General) |
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Divisions: | Faculty of Social Sciences > Warwick Business School > Innovation, Knowledge & Organisational Networks Research Unit Faculty of Social Sciences > Warwick Business School |
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Series Name: | Perspectives on Process Organization Studies | ||||
Publisher: | Oxford University Press | ||||
Place of Publication: | Oxford | ||||
ISBN: | 9780198843818 | ||||
Book Title: | Institutions and Organizations. A Process View | ||||
Editor: | Reay, Trish and Zilbert, Tamar and Langley, Ann and Tsoukas, Haridimos | ||||
Official Date: | 4 August 2019 | ||||
Dates: |
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Number of Pages: | 288 | ||||
Page Range: | pp. 194-226 | ||||
Status: | Peer Reviewed | ||||
Publication Status: | Published | ||||
Reuse Statement (publisher, data, author rights): | Specific material reused: Nicolini, Davide, Lippi, Andrea and Monteiro , Pedro (2019) Systematic heterogeneity in the adaptation process of management innovations. Insights from the Italian public sector. In: Reay, Trish and Zilbert, Tamar and Langley, Ann and Tsoukas, Haridimos, (eds.) Institutions and Organizations. A Process View. Perspectives on Process Organization Studies . Oxford: Oxford University Press, pp. 194-226. ISBN 9780198843818, reproduced by permission of Oxford University Press. https://global.oup.com/academic/product/institutions-and-organizations-9780198843818?lang=en&cc=us# | ||||
Access rights to Published version: | Restricted or Subscription Access | ||||
Date of first compliant deposit: | 15 April 2019 | ||||
Date of first compliant Open Access: | 4 August 2021 | ||||
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