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A patient safety toolkit for family practices

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Campbell, Stephen M., Bell, Brian G., Marsden, Kate, Spencer, Rachel, Kadam, Umesh, Perryman, Katherine, Rodgers, Sarah, Litchfield, Ian, Reeves, David, Chuter, Antony et al.
(2019) A patient safety toolkit for family practices. Journal of Patient Safety . p. 1. doi:10.1097/PTS.0000000000000471 ISSN 1549-8417.

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Official URL: http://doi.org/10.1097/PTS.0000000000000471

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Abstract

Objective

Major gaps remain in our understanding of primary care patient safety. We describe a toolkit for measuring patient safety in family practices.

Methods

Six tools were used in 46 practices. These tools were as follows: National Health Service Education for Scotland Trigger Tool, National Health Service Education for Scotland Medicines Reconciliation Tool, Primary Care Safequest, Prescribing Safety Indicators, Patient Reported Experiences and Outcomes of Safety in Primary Care, and Concise Safe Systems Checklist.

Results

Primary Care Safequest showed that most practices had a well-developed safety climate. However, the trigger tool revealed that a quarter of events identified were associated with moderate or substantial harm, with a third originating in primary care and avoidable. Although medicines reconciliation was undertaken within 2 days in more than 70% of cases, necessary discussions with a patient/carer did not always occur. The prescribing safety indicators identified 1435 instances of potentially hazardous prescribing or lack of recommended monitoring (from 92,649 patients). The Concise Safe Systems Checklist found that 25% of staff thought that their practice provided inadequate follow-up for vulnerable patients discharged from hospital and inadequate monitoring of noncollection of prescriptions. Most patients had a positive perception of the safety of their practice although 45% identified at least one safety problem in the past year.

Conclusions

Patient safety is complex and multidimensional. The Patient Safety Toolkit is easy to use and hosted on a single platform with a collection of tools generating practical and actionable information. It enables family practices to identify safety deficits that they can review and change procedures to improve their patient safety across a key sets of patient safety issues.

Item Type: Journal Article
Subjects: R Medicine > RA Public aspects of medicine
R Medicine > RM Therapeutics. Pharmacology
Divisions: Faculty of Science, Engineering and Medicine > Medicine > Warwick Medical School > Health Sciences
Faculty of Science, Engineering and Medicine > Medicine > Warwick Medical School
Library of Congress Subject Headings (LCSH): Primary care (Medicine), Physician and patient, Drugs -- Prescribing
Journal or Publication Title: Journal of Patient Safety
Publisher: Lippincott Williams & Wilkins
ISSN: 1549-8417
Official Date: 5 June 2019
Dates:
DateEvent
5 June 2019Published
15 February 2018Available
1 January 2018Accepted
Page Range: p. 1
DOI: 10.1097/PTS.0000000000000471
Status: Peer Reviewed
Publication Status: Published
Access rights to Published version: Open Access (Creative Commons)
Date of first compliant deposit: 17 June 2019
Date of first compliant Open Access: 19 June 2019
RIOXX Funder/Project Grant:
Project/Grant IDRIOXX Funder NameFunder ID
School forPrimary Care Research[NIHR] National Institute for Health Researchhttp://dx.doi.org/10.13039/501100000272

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