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Individual and collective congruence in the knowledge management process

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UNSPECIFIED (2000) Individual and collective congruence in the knowledge management process. JOURNAL OF STRATEGIC INFORMATION SYSTEMS, 9 (2-3). pp. 213-234. ISSN 0963-8687

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Abstract

This paper is concerned with the cognitive infrastructure underpinning the socially situated process of knowledge management in dynamic contexts. It describes the cognitive congruence framework (Fourth International Conference on Competence Based Management (1998); Knowledge Management and Organizational Competence, Oxford University Press (2001)) and shows how it can be used as a sensemaking device to reconcile some of contentious issues in knowledge management literature. Three case study vignettes are employed to illustrate the importance of individual and collective cognitive congruence and the utility of the framework as a diagnostic tool for highlighting flaws in the cognitive infrastructure. The implications of the framework for theory and practice are discussed. (C) 2000 Elsevier Science B.V. All rights reserved.

Item Type: Journal Article
Subjects: Q Science > QA Mathematics > QA76 Electronic computers. Computer science. Computer software
Z Bibliography. Library Science. Information Resources > Z665 Library Science. Information Science
Journal or Publication Title: JOURNAL OF STRATEGIC INFORMATION SYSTEMS
Publisher: ELSEVIER SCIENCE BV
ISSN: 0963-8687
Date: September 2000
Volume: 9
Number: 2-3
Number of Pages: 22
Page Range: pp. 213-234
Publication Status: Published
URI: http://wrap.warwick.ac.uk/id/eprint/12636

Data sourced from Thomson Reuters' Web of Knowledge

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