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The influence of HR practices upon knowledge brokering in professional organizations for service improvement : addressing professional legitimacy & identity in healthcare
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Currie, Graeme, Spyridonidis, Dimitrios and Oborn, Eivor (2020) The influence of HR practices upon knowledge brokering in professional organizations for service improvement : addressing professional legitimacy & identity in healthcare. Human Resource Management, 59 (4). pp. 379-395. doi:10.1002/hrm.22001
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Official URL: https://doi.org/10.1002/hrm.22001
Abstract
Drawing upon sociology of professions, our study extends insight into the specific HR practices that shape the microdynamics of knowledge‐sharing behaviors among professionals. Empirically, we examine the influence of Human Resource (HR) practices on enactment of a knowledge‐brokering role by doctors to drive service improvement in health care. Our study shows, first, HR practices influence professional identity, which is predicated on jurisdictional autonomy and client interest. Second, HR practices influence the legitimacy of any role and associated activities, with professionals valuing collegial leadership and evidence‐based practice. Our study highlights it is employee perceptions of the effect of HR practices upon their legitimacy and identity that shape their attitudes and behavior toward knowledge sharing. Thus, different HR practices have different effects on knowledge sharing. Further, the same HR practice may be perceived differently even within the same cadre of professionals, depending upon their relative status and career interests.
| Item Type: | Journal Article | ||||||||
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| Subjects: | B Philosophy. Psychology. Religion > BJ Ethics H Social Sciences > HD Industries. Land use. Labor H Social Sciences > HF Commerce R Medicine > R Medicine (General) R Medicine > RA Public aspects of medicine |
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| Divisions: | Faculty of Social Sciences > Warwick Business School | ||||||||
| Library of Congress Subject Headings (LCSH): | Human capital , Physicians -- Supply and demand, Physicians -- Professional ethics, Professional ethics, Health services administration , Personnel management | ||||||||
| Journal or Publication Title: | Human Resource Management | ||||||||
| Publisher: | John Wiley & Sons, Inc. | ||||||||
| ISSN: | 0090-4848 | ||||||||
| Official Date: | July 2020 | ||||||||
| Dates: |
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| Volume: | 59 | ||||||||
| Number: | 4 | ||||||||
| Page Range: | pp. 379-395 | ||||||||
| DOI: | 10.1002/hrm.22001 | ||||||||
| Status: | Peer Reviewed | ||||||||
| Publication Status: | Published | ||||||||
| Publisher Statement: | "This is the peer reviewed version of the following article: Currie, G, Spyridonidis, D, Oborn, E. The influence of HR practices upon knowledge brokering in professional organizations for service improvement: Addressing professional legitimacy and identity in health care. Hum Resour Manage. 2019; 1– 17, which has been published in final form at 10.1002/hrm.22001. This article may be used for non-commercial purposes in accordance with Wiley Terms and Conditions for Use of Self-Archived Versions." | ||||||||
| Access rights to Published version: | Restricted or Subscription Access | ||||||||
| RIOXX Funder/Project Grant: |
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