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Maintaining places of social inclusion : Ebola and the emergency department
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Wright, April L., Meyer, Alan, Reay, Patricia and Staggs, Jonathan (2021) Maintaining places of social inclusion : Ebola and the emergency department. Administrative Science Quarterly, 66 (1). pp. 42-85. doi:10.1177/0001839220916401 ISSN 1930-3815.
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WRAP-Maintaining Places of Social Inclusion. accepted ASQ.March 5 2020.pdf - Accepted Version - Requires a PDF viewer. Download (1606Kb) | Preview |
Official URL: https://doi.org/10.1177/0001839220916401
Abstract
We introduce the concept of places of social inclusion—institutions endowed by a society or a community with material resources, meaning, and values at geographic sites where citizens can access services for specific needs—as taken-for-granted, essential, and inherently precarious. Based on our study of an emergency department that was disrupted by the threat of the Ebola virus in 2014, we develop a process model to explain how a place of social inclusion can be maintained by custodians. We show how these custodians—in our fieldsite, doctors and nurses—experience and engage in institutional work to manage different levels of tension between the value of inclusion and the reality of finite resources, as well as tension between inclusion and the desire for safety. We also demonstrate how the interplay of custodians’ emotions is integral to maintaining the place of social inclusion. The primary contribution of our study is to shine light on places of social inclusion as important institutions in democratic society. We also reveal the theoretical and practical importance of places as institutions, deepen understanding of custodians and custodianship as a form of institutional work, and offer new insight into the dynamic processes that connect emotions and institutional work.
| Item Type: | Journal Article | |||||||||
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| Subjects: | H Social Sciences > HD Industries. Land use. Labor H Social Sciences > HM Sociology H Social Sciences > HT Communities. Classes. Races H Social Sciences > HV Social pathology. Social and public welfare R Medicine > RA Public aspects of medicine |
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| Divisions: | Faculty of Social Sciences > Warwick Business School | |||||||||
| Library of Congress Subject Headings (LCSH): | Social integration, Special events -- Social aspects, Special events -- Management, Health services accessibility , Public spaces , Emergency management | |||||||||
| Journal or Publication Title: | Administrative Science Quarterly | |||||||||
| Publisher: | Sage Publications Ltd. | |||||||||
| ISSN: | 1930-3815 | |||||||||
| Official Date: | 1 March 2021 | |||||||||
| Dates: |
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| Volume: | 66 | |||||||||
| Number: | 1 | |||||||||
| Page Range: | pp. 42-85 | |||||||||
| DOI: | 10.1177/0001839220916401 | |||||||||
| Status: | Peer Reviewed | |||||||||
| Publication Status: | Published | |||||||||
| Reuse Statement (publisher, data, author rights): | Posted ahead of print. Wright, April L., Meyer, Alan, Reay, Patricia and Staggs, Jonathan (2020) Maintaining places of social inclusion : Ebola and the emergency department. Administrative Science Quarterly . (In Press) Copyright © 2020 The Authors. Reprinted by permission of SAGE Publications. DOI:https://journals.sagepub.com/home/asq | |||||||||
| Access rights to Published version: | Restricted or Subscription Access | |||||||||
| Date of first compliant deposit: | 13 March 2020 | |||||||||
| Date of first compliant Open Access: | 19 March 2020 | |||||||||
| RIOXX Funder/Project Grant: |
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