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Conceptualizing the role of IS security compliance in projects of digital transformation : tensions and shifts between prevention and response modes

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Raza, Hassan, Baptista, João and Constantinides, Panos (2020) Conceptualizing the role of IS security compliance in projects of digital transformation : tensions and shifts between prevention and response modes. In: International Conference of Information Systems, Munich, 15-18 Dec 2019. Published in: ICIS 2019 Proceedings ISBN 9780996683197.

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Official URL: https://aisel.aisnet.org/icis2019/is_development/i...

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Abstract

Research shows that information systems security operates between two main distinct functioning modes, either prevention before a security incident occurs, or response which follows from an incident, usually external to the organisation. In this paper, we argue that this shift between prevention and response modes also happens due to inherent internal tensions created between pressures for digital transformation and the established forces for security compliance. We show how a digital transformation project introduced a security incident and challenged the IS security compliance function, reflecting the two different approaches to IS security in organizations. We conduct a participatory observation study of the implementation of Robotic Process Automation (RPA) in a financial services organization. We examine the shift from prevention to response in this project and identify generative drivers of digital transformation, and drivers of IS security compliance. Our analysis leads to the development of a process model that explains how organizations move from prevention to response when faced with tensions between IS security compliance and digital transformation.

Item Type: Conference Item (Paper)
Divisions: Faculty of Social Sciences > Warwick Business School
Journal or Publication Title: ICIS 2019 Proceedings
Publisher: AIS
ISBN: 9780996683197
Official Date: 2020
Dates:
DateEvent
2020Published
UNSPECIFIEDAvailable
1 November 2019Accepted
Status: Peer Reviewed
Publication Status: Published
Conference Paper Type: Paper
Title of Event: International Conference of Information Systems
Type of Event: Conference
Location of Event: Munich
Date(s) of Event: 15-18 Dec 2019
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