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Perceptions and experiences of internet-based testing for sexually transmitted infections : systematic review and synthesis of qualitative research

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Spence, Tommer, Kander, Inès, Walsh, Julia, Griffiths, Frances and Ross, Jonathan (2020) Perceptions and experiences of internet-based testing for sexually transmitted infections : systematic review and synthesis of qualitative research. Journal of Medical Internet Research, 22 (8). e17667. doi:10.2196/17667 ISSN 1438-8871.

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Official URL: https://doi.org/10.2196/17667

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Abstract

Background: Internet-based testing for sexually transmitted infections (STIs) allows asymptomatic individuals to order a self-sampling kit online and receive their results electronically, reducing the need to attend a clinic unless for treatment. This approach has become increasingly common; however, there is evidence that barriers exist to accessing it, particularly among some high-risk populations. We review the qualitative evidence on this topic, as qualitative research is well-placed to identify the complex influences that relate to accessing testing.

Objective: This paper aims to explore perceptions and experiences of internet-based testing for STIs among users and potential users.

Methods: Searches were run through 5 electronic databases (CINAHL, EMBASE, MEDLINE, PsycINFO, and Web of Science) to identify peer-reviewed studies published between 2005 and 2018. Search terms were drawn from 4 categories: STIs, testing or screening, digital health, and qualitative methods. Included studies were conducted in high-income countries and explored patient perceptions or experiences of internet-based testing, and data underwent thematic synthesis.

Results: A total of 11 studies from the 1735 studies identified in the initial search were included in the review. The synthesis identified that internet-based testing is viewed widely as being acceptable and is preferred over clinic testing by many individuals due to perceived convenience and anonymity. However, a number of studies identified concerns relating to test accuracy and lack of communication with practitioners, particularly when receiving results. There was a lack of consensus on preferred media for results delivery, although convenience and confidentiality were again strong influencing factors. The majority of included studies were limited by the fact that they researched hypothetical services.

Conclusions: Internet-based testing providers may benefit from emphasizing this testing’s comparative convenience and privacy compared with face-to-face testing in order to improve uptake, as well as alleviating concerns about the self-sampling process. There is a clear need for further research exploring in depth the perceptions and experiences of people who have accessed internet-based testing and for research on internet-based testing that explicitly gathers the views of populations that are at high risk of STIs.

Item Type: Journal Article
Alternative Title:
Subjects: R Medicine > RC Internal medicine
Divisions: Faculty of Science, Engineering and Medicine > Medicine > Warwick Medical School > Health Sciences
Faculty of Science, Engineering and Medicine > Medicine > Warwick Medical School > Health Sciences > Social Science & Systems in Health (SSSH)
Faculty of Science, Engineering and Medicine > Medicine > Warwick Medical School
Library of Congress Subject Headings (LCSH): Sexually transmitted diseases, Medical informatics, Internet, Communication in medicine, Medicine -- Research -- Methodology, Online data processing, Medicine -- Data processing
Journal or Publication Title: Journal of Medical Internet Research
Publisher: Journal of Medical Internet Research
ISSN: 1438-8871
Official Date: 26 August 2020
Dates:
DateEvent
26 August 2020Published
14 June 2020Accepted
Volume: 22
Number: 8
Article Number: e17667
DOI: 10.2196/17667
Status: Peer Reviewed
Publication Status: Published
Access rights to Published version: Open Access (Creative Commons)
Date of first compliant deposit: 10 July 2020
Date of first compliant Open Access: 22 September 2020
Funder: The research was funded by the Warwick ESRC Doctoral Training Centre and University Hospitals Birmingham NHS Foundation Trust
RIOXX Funder/Project Grant:
Project/Grant IDRIOXX Funder NameFunder ID
UNSPECIFIED[ESRC] Economic and Social Research Councilhttp://dx.doi.org/10.13039/501100000269
UNSPECIFIEDUniversity Hospitals Birmingham National Health Service Foundation TrustUNSPECIFIED
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