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A study of cyber hate on Twitter with implications for social media governance strategies
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Procter, Rob, Webb, H., Jirotka, M., Burnap, P., Housley, W., Edwards, A. and Williams, M. (2019) A study of cyber hate on Twitter with implications for social media governance strategies. In: Truth and Trust Online, London, 4-5 Oct 2019. Published in: Truth and Trust Online Proceedings
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WRAP-study-cyber-hate-Twitter-implications-social-media-Procter-2019.pdf - Accepted Version - Requires a PDF viewer. Download (1030Kb) | Preview |
Official URL: https://truthandtrustonline.com/2019-proceedings/
Abstract
This paper explores ways in which the harmful effects of cyber hate may be mitigated through mechanisms for enhancing the self-governance of new digital spaces. We report findings from a mixed methods study of responses to cyber hate posts, which aimed to: (i) understand how people interact in this context by undertaking qualitative interaction analysis and developing a statistical model to explain the volume of responses to cyber hate posted to Twitter, and (ii) explore use of machine learning techniques to assist in identifying
cyber hate counter-speech.
| Item Type: | Conference Item (Paper) | ||||||
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| Subjects: | H Social Sciences > HM Sociology H Social Sciences > HV Social pathology. Social and public welfare |
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| Divisions: | Faculty of Science > Computer Science | ||||||
| Library of Congress Subject Headings (LCSH): | Computer crimes, Hate crimes, Online hate speech, Social media -- Moral and ethical aspects, Twitter (Firm) | ||||||
| Journal or Publication Title: | Truth and Trust Online Proceedings | ||||||
| Official Date: | 4 October 2019 | ||||||
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| Status: | Peer Reviewed | ||||||
| Publication Status: | Published | ||||||
| Access rights to Published version: | Restricted or Subscription Access | ||||||
| RIOXX Funder/Project Grant: |
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| Conference Paper Type: | Paper | ||||||
| Title of Event: | Truth and Trust Online | ||||||
| Type of Event: | Conference | ||||||
| Location of Event: | London | ||||||
| Date(s) of Event: | 4-5 Oct 2019 | ||||||
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