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A scoping review of communication tools applicable to patients and their primary care providers after discharge from hospital
Tools
Spencer, Rachel and Singh Punia, Harjot (2021) A scoping review of communication tools applicable to patients and their primary care providers after discharge from hospital. Patient Education and Counseling, 104 (7). pp. 1681-1703. doi:10.1016/j.pec.2020.12.010 ISSN 0738-3991.
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Official URL: http://dx.doi.org/10.1016/j.pec.2020.12.010
Abstract
Objective:
Transitions from hospital to home are high-risk episodes. Communication problems between patients/carers and their primary healthcare providers are a central part of the risk. This literature review aimed to identify any existing tools or information (including secondary care instruments) that would facilitate designing new communication instruments for primary care to manage and mitigate risk at discharge.
Method:
Five databases (Pubmed, Embase, Cinahl, Web of Science and Cochrane) were searched using a three stem approach (primary/transitional care, discharge period, communication). A dual reviewer system was used, following PRISMA guidelines.
Results:
From 61 full text articles a total of ten tools were found, 25 articles contained other useful content, 19 further tools were found in grey literature. Most material originated from the USA and described hospital-based transitional care interventions.
Conclusion:
No ready-made patient/provider communication tool for the post-discharge period in primary care was found. Future communication tools should enhance education and engagement of patients so they feel able to initiate communication.
Practice implications:
Collating post-discharge communication material is of importance to improving the safety of care transitions and will enable creation of new tools specifically designed for primary care. These tools will improve patient activation (‘the knowledge, skills and confidence a person has in managing their own health and care’) with the ultimate aim of reducing error and harm in primary care through improved communication of healthcare decisions.
Item Type: | Journal Article | ||||||||
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Subjects: | R Medicine > RA Public aspects of medicine | ||||||||
Divisions: | Faculty of Science, Engineering and Medicine > Medicine > Warwick Medical School > Health Sciences Faculty of Science, Engineering and Medicine > Medicine > Warwick Medical School |
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SWORD Depositor: | Library Publications Router | ||||||||
Library of Congress Subject Headings (LCSH): | Health services accessibility, General practice (Medicine), Hospitals -- Admission and discharge -- Case studies, Hospitals -- After care, Communication in medicine, Patient discharge instructions, Patient education, Nurse and patient | ||||||||
Journal or Publication Title: | Patient Education and Counseling | ||||||||
Publisher: | Elsevier Ireland Ltd. | ||||||||
ISSN: | 0738-3991 | ||||||||
Official Date: | July 2021 | ||||||||
Dates: |
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Volume: | 104 | ||||||||
Number: | 7 | ||||||||
Page Range: | pp. 1681-1703 | ||||||||
DOI: | 10.1016/j.pec.2020.12.010 | ||||||||
Status: | Peer Reviewed | ||||||||
Publication Status: | Published | ||||||||
Access rights to Published version: | Restricted or Subscription Access | ||||||||
Date of first compliant deposit: | 22 June 2021 | ||||||||
Date of first compliant Open Access: | 23 December 2021 |
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