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Algorithmic management in the platform economy
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Stark, David and Pais, Ivana (2021) Algorithmic management in the platform economy. Sociologica, 14 (3). pp. 47-72. doi:10.6092/issn.1971-8853/12221 ISSN 1971-8853.
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Official URL: https://doi.org/10.6092/issn.1971-8853/12221
Abstract
The platform model is a distinctive organizational form: Whereas actors in markets contract, hierarchies command, and networks collaborate, platforms co-opt assets, resources, and activities that are on the platform but not in the firm. Platforms have rules, but they are not bureaucratic; rankings but not ranks; and accounts but no accountability. The twisted feedback loops of algorithmic management represent a peculiar kind of cybernetic control because, at each fold, accountability can be deflected and denied. Its power asymmetries at the organizational level are related to coalitions at the regulatory level in which platform owners/investors are in alliance with platform consumers.
| Item Type: | Journal Article | ||||||
|---|---|---|---|---|---|---|---|
| Subjects: | H Social Sciences > HD Industries. Land use. Labor | ||||||
| Divisions: | Faculty of Social Sciences > Centre for Interdisciplinary Methodologies | ||||||
| Library of Congress Subject Headings (LCSH): | Multi-sided platform businesses , Multi-sided platform businesses -- Mathematical models, Industrial management , Organizational change | ||||||
| Journal or Publication Title: | Sociologica | ||||||
| Publisher: | University of Bologna | ||||||
| ISSN: | 1971-8853 | ||||||
| Official Date: | 29 January 2021 | ||||||
| Dates: |
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| Volume: | 14 | ||||||
| Number: | 3 | ||||||
| Page Range: | pp. 47-72 | ||||||
| DOI: | 10.6092/issn.1971-8853/12221 | ||||||
| Status: | Peer Reviewed | ||||||
| Publication Status: | Published | ||||||
| Access rights to Published version: | Restricted or Subscription Access | ||||||
| Date of first compliant deposit: | 4 February 2021 | ||||||
| Date of first compliant Open Access: | 8 February 2021 | ||||||
| RIOXX Funder/Project Grant: |
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