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Institutional logics and innovation in times of crisis : telemedicine as digital ‘PPE’
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Oborn, Eivor, Pilosof, N., Hinings, B. and Zimlichman, E. (2021) Institutional logics and innovation in times of crisis : telemedicine as digital ‘PPE’. Information and Organization, 31 (1). 100340. doi:10.1016/j.infoandorg.2021.100340
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Official URL: https://doi.org/10.1016/j.infoandorg.2021.100340
Abstract
How do crises shape digital innovation? In this paper we examine the rapid adoption of digital telemedicine technologies in an Israeli hospital with a focus on the role of the institutional logics held by the stakeholders responding to emerging events. With the onset of COVID-19, the need for social distancing and minimal physical contact challenged and interrupted hospital practices. In response, remote audio-visual functionality of digital technologies were appropriated in different ways, as stakeholders – state actors, managers, health professionals, and family members – sought to improvise and enhance the protection of persons concerned. We show how emerging practices were guided by the dominant institutional logics of stakeholders responding to the crisis. Acting for many as a digital form of ‘personal protective equipment’ (PPE), the technologies enabled diverse action possibilities to become manifest in practices. We add to understanding the role of institutional logics in directing the attention of stakeholders to shape digital innovation in times of crisis.
| Item Type: | Journal Article | |||||||||
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| Subjects: | R Medicine > R Medicine (General) R Medicine > RA Public aspects of medicine |
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| Divisions: | Faculty of Social Sciences > Warwick Business School > Entrepreneurship, Innovation & Management Faculty of Social Sciences > Warwick Business School |
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| Library of Congress Subject Headings (LCSH): | Medical care -- Israel, Medical innovations -- Israel, COVID-19 (Disease) -- Israel -- Treatment -- Technological innovations, Telecommunication in medicine -- Israel | |||||||||
| Journal or Publication Title: | Information and Organization | |||||||||
| Publisher: | Pergamon | |||||||||
| ISSN: | 1471-7727 | |||||||||
| Official Date: | March 2021 | |||||||||
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| Volume: | 31 | |||||||||
| Number: | 1 | |||||||||
| Article Number: | 100340 | |||||||||
| DOI: | 10.1016/j.infoandorg.2021.100340 | |||||||||
| Status: | Peer Reviewed | |||||||||
| Publication Status: | Published | |||||||||
| Access rights to Published version: | Restricted or Subscription Access | |||||||||
| RIOXX Funder/Project Grant: |
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