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Staff and users’ experiences of pharmacy-based sexual and reproductive health services : a qualitative interview study from the UK
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Gauly, Julia, Ross, Jonathan, Parsons, Joanne and Atherton, Helen (2020) Staff and users’ experiences of pharmacy-based sexual and reproductive health services : a qualitative interview study from the UK. Pharmacy, 8 (4). 206. doi:10.3390/pharmacy8040206 ISSN 2226-4787.
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Official URL: http://dx.doi.org/10.3390/pharmacy8040206
Abstract
Since August 2015, a large range of sexual health and reproductive health services have been provided in more than 120 pharmacies across Birmingham (England). Our study aimed to explore how pharmacy staff and pharmacy users experience delivering or being provided with sexual health and reproductive health services. Between March and September 2019, semi-structured interviews were conducted with 15 pharmacy staff delivering sexual and reproductive health services and 15 people who had used a sexual and reproductive health service at the pharmacy. Interviews were analysed thematically. Pharmacy users found services convenient to use and were largely satisfied with pharmacy staff consultation skills. Staff were motivated to deliver the services, although some felt that they did not receive sufficient recognition for their work. Barriers to pharmacy-based sexual and reproductive health services were identified, including lack of privacy for users, lack of staff and user awareness of the services, lack of trained staff to deliver services and lack of capacity for copper coil insertions in females presenting for emergency contraception. The identification of barriers to effective service provision can be used to improve the delivery of sexual and reproductive health services in pharmacies and lead to a greater uptake.
| Item Type: | Journal Article | ||||||
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| Subjects: | R Medicine > RC Internal medicine R Medicine > RG Gynecology and obstetrics R Medicine > RS Pharmacy and materia medica |
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| Divisions: | Faculty of Science, Engineering and Medicine > Medicine > Warwick Medical School > Health Sciences Faculty of Science, Engineering and Medicine > Medicine > Warwick Medical School > Health Sciences > Social Science & Systems in Health (SSSH) Faculty of Science, Engineering and Medicine > Medicine > Warwick Medical School |
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| Library of Congress Subject Headings (LCSH): | Pharmacist and patient -- Great Britain, Pharmacy -- Practice, Pharmaceutical services, Contraception , Sexually transmitted diseases , Sexual health , Reproductive health, Communication in reproductive health -- Great Britain | ||||||
| Journal or Publication Title: | Pharmacy | ||||||
| Publisher: | MDPI AG | ||||||
| ISSN: | 2226-4787 | ||||||
| Official Date: | 3 November 2020 | ||||||
| Dates: |
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| Volume: | 8 | ||||||
| Number: | 4 | ||||||
| Article Number: | 206 | ||||||
| DOI: | 10.3390/pharmacy8040206 | ||||||
| Status: | Peer Reviewed | ||||||
| Publication Status: | Published | ||||||
| Access rights to Published version: | Open Access (Creative Commons) | ||||||
| Date of first compliant deposit: | 2 March 2021 | ||||||
| Date of first compliant Open Access: | 4 March 2021 | ||||||
| RIOXX Funder/Project Grant: |
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| Is Part Of: | 1 |
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