UNSPECIFIED. (1998) Evaluating information systems in small and medium-sized enterprises: issues and evidence. EUROPEAN JOURNAL OF INFORMATION SYSTEMS, 7 (4). pp. 241-251. ISSN 0960-085X

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Abstract

Much empirical work has investigated the nature of information systems (IS) evaluation in large organizations. However, little work has examined the nature of evaluation in small and medium-sized enterprises (SMEs). This paper discusses IS evaluation in the context of SMEs by identifying a number of issues particularly relevant to such organizations. Drawing on the experiences of four SMEs, the paper identifies the following factors and their implications for evaluation practice: a lack of business and IS/IT strategy; limited access to capital resources; an emphasis on automating; the influence of major customers; and limited information skills. The paper draws on two frameworks of evaluation which are used to help understand evaluation practices in SMEs, and which form a structure within which future research may be placed. The paper concludes with a set of propositions which constitute a research agenda for further examining evaluation practice in SMEs.

Item Type:	Journal Article
Subjects:	Q Science > QA Mathematics > QA76 Electronic computers. Computer science. Computer software Z Bibliography. Library Science. Information Resources > Z665 Library Science. Information Science
Journal or Publication Title:	EUROPEAN JOURNAL OF INFORMATION SYSTEMS
Publisher:	STOCKTON PRESS
ISSN:	0960-085X
Date:	December 1998
Volume:	7
Number:	4
Number of Pages:	11
Page Range:	pp. 241-251
Publication Status:	Published
URI:	http://wrap.warwick.ac.uk/id/eprint/14945

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