Evaluating information systems in small and medium-sized enterprises: issues and evidence
UNSPECIFIED. (1998) Evaluating information systems in small and medium-sized enterprises: issues and evidence. EUROPEAN JOURNAL OF INFORMATION SYSTEMS, 7 (4). pp. 241-251. ISSN 0960-085XFull text not available from this repository.
Much empirical work has investigated the nature of information systems (IS) evaluation in large organizations. However, little work has examined the nature of evaluation in small and medium-sized enterprises (SMEs). This paper discusses IS evaluation in the context of SMEs by identifying a number of issues particularly relevant to such organizations. Drawing on the experiences of four SMEs, the paper identifies the following factors and their implications for evaluation practice: a lack of business and IS/IT strategy; limited access to capital resources; an emphasis on automating; the influence of major customers; and limited information skills. The paper draws on two frameworks of evaluation which are used to help understand evaluation practices in SMEs, and which form a structure within which future research may be placed. The paper concludes with a set of propositions which constitute a research agenda for further examining evaluation practice in SMEs.
|Item Type:||Journal Article|
|Subjects:||Q Science > QA Mathematics > QA76 Electronic computers. Computer science. Computer software
Z Bibliography. Library Science. Information Resources > Z665 Library Science. Information Science
|Journal or Publication Title:||EUROPEAN JOURNAL OF INFORMATION SYSTEMS|
|Official Date:||December 1998|
|Number of Pages:||11|
|Page Range:||pp. 241-251|
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