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Taking a process-based motivation lens to public service motivation : the role of human values and self-sacrifice
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Felstead, David (2020) Taking a process-based motivation lens to public service motivation : the role of human values and self-sacrifice. PhD thesis, University of Warwick.
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Official URL: http://webcat.warwick.ac.uk/record=b3519312~S15
Abstract
Public Service Motivation (PSM) has increased in popularity over the last few decades. However, questions about PSM conceptualisation, its association with well-being outcomes, and assumptions regarding fit still remain. This thesis therefore fills gaps in our knowledge regarding PSM by directly addressing questions. In the first empirical chapter I empirically support the conceptualisation of PSM as a form of motivation by placing PSM in-between its value antecedents and behavioural outcomes. Results showcase PSM as a conceptual bridge linking pro-social values to pro-social behaviours orientated towards societal good. In the second chapter I explore the relationship between self-sacrifice, through which PSM motives are realised, and both positive and negative well-being outcomes viewed through a resource and pro-social value fulfilment theoretical lens. The results indicate that self-sacrifice is associated with the expenditure of resources and the fulfilment of pro-social values and also that the fulfilment of pro-social values were not found to increase positive well-being experiences however low fulfilment these values increased experiences of negative well-being. This finding highlights the importance of the influence pro-social value fulfilment has on an individual’s well-being outcomes. In the final empirical chapter of this thesis I investigate how the congruence between an individual and their job characteristics helps to explain the relationship between PSM and organisational loyalty and quitting intentions. My findings indicate that person-job fit helps explain the relationship between PSM and organisational loyalty and quitting intentions. These findings highlight the beneficial outcomes associated with having highly pro-social individuals perform work that is personally meaningful to them. Overall this thesis contributes to the current wave of PSM research dedicated to addressing gaps in out PSM knowledge.
Item Type: | Thesis (PhD) | ||||
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Subjects: | H Social Sciences > HF Commerce H Social Sciences > HM Sociology J Political Science > JF Political institutions (General) |
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Library of Congress Subject Headings (LCSH): | Civil service, Employee motivation, Social values, Self-sacrifice | ||||
Official Date: | February 2020 | ||||
Dates: |
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Institution: | University of Warwick | ||||
Theses Department: | Warwick Business School | ||||
Thesis Type: | PhD | ||||
Publication Status: | Unpublished | ||||
Supervisor(s)/Advisor: | Kiefer, Tina ; Racko, Girts | ||||
Format of File: | |||||
Extent: | ix, 178 leaves : illustrations | ||||
Language: | eng |
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