Computerising the salesforce: the introduction of technical change in a nonunion workforce
UNSPECIFIED (1998) Computerising the salesforce: the introduction of technical change in a nonunion workforce. NEW TECHNOLOGY WORK AND EMPLOYMENT, 13 (2). pp. 104-115. ISSN 0268-1072Full text not available from this repository.
Employee participation and involvement in the introduction of change provide specific challenges for the non-union firm. This article provides evidence from a case study of a pharmaceutical salesforce and argues that the lack of employee 'voice' in the introduction of technical change had far-reaching consequences for employee satisfaction and the performance of the company.
|Item Type:||Journal Article|
|Subjects:||T Technology > TA Engineering (General). Civil engineering (General)
H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
|Journal or Publication Title:||NEW TECHNOLOGY WORK AND EMPLOYMENT|
|Publisher:||BLACKWELL PUBL LTD|
|Number of Pages:||12|
|Page Range:||pp. 104-115|
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