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Social media for emergency management : opportunities and challenges at the intersection of research and practice
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Lorini, Valerio, Castillo, Carlos, Peterson, Steve, Rufolo, Paola, Purohit, Hemant, Pajarito, Diego, de Albuquerque, João Porto and Buntain, Cody (2021) Social media for emergency management : opportunities and challenges at the intersection of research and practice. In: 18th International Conference on Information Systems for Crisis Response and Management, Blacksburg, VA, USA, May 2021. Published in: ISCRAM 2021 Conference Proceedings pp. 772-777.
An open access version can be found in:Abstract
This paper summarizes key opportunities and challenges identified during the workshop “Social Media for Disaster
Risk Management: Researchers Meet Practitioners” which took place online in November 2020. It constitutes a
work-in-progress towards identifying new directions for research and development of systems that can better serve
the information needs of emergency managers.
Practitioners widely recognize the potential of accessing timely information from social media. Nevertheless, the
discussion outlined some critical challenges for improving its adoption during crises. In particular, validating such
information and integrating it with authoritative information and into more traditional information systems for
emergency managers requires further work, and the negative impacts of misinformation and disinformation need to
be prevented.
Item Type: | Conference Item (Paper) | ||||
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Divisions: | Faculty of Social Sciences > Politics and International Studies | ||||
Journal or Publication Title: | ISCRAM 2021 Conference Proceedings | ||||
Official Date: | May 2021 | ||||
Dates: |
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Page Range: | pp. 772-777 | ||||
Status: | Peer Reviewed | ||||
Publication Status: | Published | ||||
Access rights to Published version: | Open Access (Creative Commons) | ||||
Is Part Of: | 1 | ||||
Conference Paper Type: | Paper | ||||
Title of Event: | 18th International Conference on Information Systems for Crisis Response and Management | ||||
Type of Event: | Conference | ||||
Location of Event: | Blacksburg, VA, USA | ||||
Date(s) of Event: | May 2021 | ||||
Open Access Version: |
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