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The good, the bad, and the social media : financial implications of social media reactions to firm-related news

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Peng, Jing, Zhang, Juheng and Gopal, Ram D. (2022) The good, the bad, and the social media : financial implications of social media reactions to firm-related news. Journal of Management Information Systems, 39 (3). pp. 706-732. doi:10.1080/07421222.2022.2096547 ISSN 0742-1222.

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Official URL: https://doi.org/10.1080/07421222.2022.2096547

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Abstract

Firms and investors often react to financial news on social media. However, how they react to news of different nature and whether their reactions influence the stock market are far from clear. Employing data from multiple sources, we examine how the tweeting intensities of firms and investors vary with the sentiment and uncertainty of financial news, as well as how the changes in their tweeting intensities affect stock returns. Our analysis reveals several interesting findings. First, firms are more responsive to news with positive sentiment and low uncertainty, whereas investors are more responsive to news with high uncertainty. Second, when the tweeting intensities of firms and investors surge, the stock returns of focal firms rise. Third, investors tweet more about smaller firms facing uncertain news, and the increased volume of investor tweets, in turn, has a stronger effect on the stock returns of smaller firms.

Item Type: Journal Article
Subjects: H Social Sciences > HD Industries. Land use. Labor
H Social Sciences > HF Commerce
H Social Sciences > HG Finance
H Social Sciences > HM Sociology
Divisions: Faculty of Social Sciences > Warwick Business School
Library of Congress Subject Headings (LCSH): Social media—Economic aspects, Social media—Marketing, Mass media and business, Twitter (Firm) -- Economic aspects, Small business -- Technological innovations, User-generated content -- Economic aspects, Stocks -- Prices
Journal or Publication Title: Journal of Management Information Systems
Publisher: Routledge
ISSN: 0742-1222
Official Date: 26 August 2022
Dates:
DateEvent
26 August 2022Published
25 March 2022Accepted
Volume: 39
Number: 3
Page Range: pp. 706-732
DOI: 10.1080/07421222.2022.2096547
Status: Peer Reviewed
Publication Status: Published
Reuse Statement (publisher, data, author rights): This is an Accepted Manuscript version of the following article, accepted for publication in Journal of Management Information Systens. Peng, Jing, Zhang, Juheng and Gopal, Ram (2022) The good, the bad, and the social media : financial implications of social media reactions to firm-related news. Journal of Management Information Systems . (In Press). It is deposited under the terms of the Creative Commons Attribution-NonCommercial License (http://creativecommons.org/licenses/by-nc/4.0/), which permits non-commercial re-use, distribution, and reproduction in any medium, provided the original work is properly cited.”
Access rights to Published version: Restricted or Subscription Access
Date of first compliant deposit: 28 March 2022
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