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Perspective on digital communication with health professions from close supporters of young people with long-term health conditions (the LYNC study)

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Temple, Ayako, Hamilton, Kathryn, Bryce, Carol, Griffiths, Frances and Sturt, Jackie (2022) Perspective on digital communication with health professions from close supporters of young people with long-term health conditions (the LYNC study). Digital Health, 8 . 20552076221092536. doi:10.1177/20552076221092536 ISSN 2055-2076.

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Official URL: https://doi.org/10.1177/20552076221092536

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Abstract

Objective:
To understand the impact of digital communication using email and text between young people and their health care team on those in close supporting roles.

Methods:
Twelve people (nine parents and three partners) of young people with long-term health conditions were interviewed between November 2014 and March 2016. Thematic analysis was performed followed Braun and Clarke's (2006) 6-phase method.

Results:
Four main themes were identified. Close supporters felt that digital clinical communication was useful for young persons’ self-management. As well as young patients, close supporters would also like to have direct access to the clinicians, but it was necessary to build up a trusting relationship between close supporters and clinicians initially. Video appointments were suggested for future digital communication technology.

Conclusions:
Close supporters were encouraging digital communication for their young person with diabetes. Clinicians should put an emphasis on establishing trusting relationships with both young people and close supporters which would be beneficial for their digital clinical communications.

Item Type: Journal Article
Subjects: R Medicine > R Medicine (General)
R Medicine > RA Public aspects of medicine > RA0421 Public health. Hygiene. Preventive Medicine
Divisions: Faculty of Science, Engineering and Medicine > Medicine > Warwick Medical School > Health Sciences > Social Science & Systems in Health (SSSH)
Faculty of Science, Engineering and Medicine > Medicine > Warwick Medical School
SWORD Depositor: Library Publications Router
Library of Congress Subject Headings (LCSH): Communication in medicine -- Youth -- Great Britain, Telecommunication in medicine -- Great Britain, Youth -- Medical care -- Great Britain
Journal or Publication Title: Digital Health
Publisher: SAGE Publications
ISSN: 2055-2076
Official Date: 11 April 2022
Dates:
DateEvent
11 April 2022Published
18 March 2022Accepted
Volume: 8
Article Number: 20552076221092536
DOI: 10.1177/20552076221092536
Status: Peer Reviewed
Publication Status: Published
Reuse Statement (publisher, data, author rights): ** Embargo end date: 11-04-2022 ** From SAGE Publishing via Jisc Publications Router ** History: received 21-01-2020; accepted 18-03-2022; epub 11-04-2022. ** Licence for this article starting on 11-04-2022: https://creativecommons.org/licenses/by-nc-nd/4.0/
Access rights to Published version: Open Access (Creative Commons)
Date of first compliant deposit: 15 November 2022
Date of first compliant Open Access: 15 November 2022
RIOXX Funder/Project Grant:
Project/Grant IDRIOXX Funder NameFunder ID
12/209/51Health Services and Delivery Research Programmehttp://dx.doi.org/10.13039/501100002001
UNSPECIFIED[NIHR] National Institute for Health Researchhttp://dx.doi.org/10.13039/501100000272
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