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‘He pours love and you eat it’ : a psychoanalytic study of human contact and love in affective labor
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Özdemir Kaya, D. Derya and Fotaki, Marianna (2023) ‘He pours love and you eat it’ : a psychoanalytic study of human contact and love in affective labor. Organization Studies, 44 (7). pp. 1151-1174. doi:10.1177/01708406221099693 ISSN 0170-8406.
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Official URL: http://dx.doi.org/10.1177/01708406221099693
Abstract
This psychoanalytic study of affective labour focuses on its two central elements: human contact and love. It is based on a multi-sited organizational ethnography of the fine-dining sector in Istanbul, Turkey, where new restaurant areas known as ‘show kitchens’ place chefs in face-to-face contact with patrons. To understand the psychosocial processes of affective production, we analyze chefs’ and patrons’ experiences of encounters in and around ‘show kitchens’. We demonstrate that affect is produced through unconscious contact mediated by socio-cultural representations, which are hegemonized by the ethos of love for one’s job. We contribute to the extant literature on affective labour by studying the desirous interplay between producers and consumers of affect. Specifically, we theorize the role of the psyche in affective production, and offer a new, psychoanalytic conceptualization of affective labour. We conclude by discussing our conceptualization’s organizational and political implications.
Item Type: | Journal Article | ||||||||
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Subjects: | B Philosophy. Psychology. Religion > BF Psychology H Social Sciences > HD Industries. Land use. Labor T Technology > TX Home economics |
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Divisions: | Faculty of Social Sciences > Warwick Business School | ||||||||
Library of Congress Subject Headings (LCSH): | Restaurants -- Employees -- Turkey, Cooking -- Turkey -- Psychological aspects, Lacan, Jacques, 1901-1981 -- Criticism and interpretation, Dinners and dining , Creative ability in cooking , Organizational behavior , Work -- Psychological aspects, Emotions -- Economic aspects | ||||||||
Journal or Publication Title: | Organization Studies | ||||||||
Publisher: | Sage Publications Ltd. | ||||||||
ISSN: | 0170-8406 | ||||||||
Official Date: | July 2023 | ||||||||
Dates: |
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Volume: | 44 | ||||||||
Number: | 7 | ||||||||
Page Range: | pp. 1151-1174 | ||||||||
DOI: | 10.1177/01708406221099693 | ||||||||
Status: | Peer Reviewed | ||||||||
Publication Status: | Published | ||||||||
Access rights to Published version: | Open Access (Creative Commons) | ||||||||
Date of first compliant deposit: | 11 May 2022 | ||||||||
Date of first compliant Open Access: | 11 May 2022 | ||||||||
RIOXX Funder/Project Grant: |
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