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The lifecycle of algorithmic decision-making systems : organizational choices and ethical challenges

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Marabelli, Marco, Newell, Sue and Handunge, Valerie (2021) The lifecycle of algorithmic decision-making systems : organizational choices and ethical challenges. The Journal of Strategic Information Systems, 30 (3). 101683. doi:10.1016/j.jsis.2021.101683 ISSN 0963-8687.

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Official URL: https://doi.org/10.1016/j.jsis.2021.101683

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Abstract

In this viewpoint article we discuss algorithmic decision-making systems (ADMS), which we view as organizational sociotechnical systems with their use in practice having consequences within and beyond organizational boundaries. We build a framework that revolves around the ADMS lifecycle and propose that each phase challenges organizations with “choices” related to technical and processual characteristics – ways to design, implement and use these systems in practice. We argue that it is important that organizations make these strategic choices with awareness and responsibly, as ADMS’ consequences affect a broad array of stakeholders (the workforce, suppliers, customers and society at-large) and involve ethical considerations. With this article we make two main contributions. First, we identify key choices associated with the design, implementation and use in practice of ADMS in organizations, that build on past literature and are tied to timely industry-related examples. Second, we provide IS scholars with a broad research agenda that will promote the generation of new knowledge and original theorizing within the domain of the strategic applications of ADMS in organizations.

Item Type: Journal Article
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: Faculty of Social Sciences > Warwick Business School > Information Systems & Management
Faculty of Social Sciences > Warwick Business School
Library of Congress Subject Headings (LCSH): Decision making -- Mathematical models, Decision making -- Mathematical models -- Moral and ethical aspects, Strategic planning -- Mathematical models, Strategic planning -- Mathematical models -- Moral and ethical aspects
Journal or Publication Title: The Journal of Strategic Information Systems
Publisher: Elsevier BV
ISSN: 0963-8687
Official Date: September 2021
Dates:
DateEvent
September 2021Published
10 August 2021Available
17 July 2021Accepted
13 November 2020Submitted
Volume: 30
Number: 3
Number of Pages: 15
Article Number: 101683
DOI: 10.1016/j.jsis.2021.101683
Status: Peer Reviewed
Publication Status: Published
Access rights to Published version: Restricted or Subscription Access
Copyright Holders: Elsevier B.V.
Date of first compliant deposit: 23 August 2022

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