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Does international status affect competence ratings in newly formed multinational teams? The role of psychological safety growth and verbal behavior
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Farley, Samuel, Dawson, Jeremy, Greenaway, Thomas, Meade, Keelan and Hernández Ibar, Daría (2022) Does international status affect competence ratings in newly formed multinational teams? The role of psychological safety growth and verbal behavior. Journal of Cross-Cultural Psychology, 53 (10). pp. 1277-1299. doi:10.1177/00220221221115654 ISSN 0022-0221.
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Official URL: http://dx.doi.org/10.1177/00220221221115654
Abstract
National status has been found to influence how people are perceived in multinational teams. Team members from an international background are often perceived as less competent than those from the local context. Studies mainly focus on language differences to explain this phenomenon, but in this study, we offer a different theoretical explanation. We propose that national status can affect psychological safety and its development within teams, which in turn affects verbal behavior and competence ratings. To test this notion, we examine differences in psychological safety growth, verbal behavior and competence ratings among home country nationals based in the United Kingdom (UK) and international members of newly formed multinational teams. In a sample of 519 team members (101 teams), results showed that internationals, compared to home country nationals, have lower initial psychological safety, as well as slower development in psychological safety over time. Furthermore, the relationship between national status and competence ratings was partially mediated by psychological safety growth and verbal behavior. These results were fully replicated on a separate sample of 538 team members (90 teams) in a second study using an identical research design. However, exploratory analyses indicated that the pattern of findings were not consistent across team members from Africa, Asia, and Europe. The psychological safety of home nationals only started and grew more quickly than that of Asians, while only African and Asian team members spoke less and were rated as less competent. Together these results have implications for managers of newly formed multinational teams.
| Item Type: | Journal Article | ||||||
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| Subjects: | B Philosophy. Psychology. Religion > BF Psychology H Social Sciences > HD Industries. Land use. Labor H Social Sciences > HF Commerce P Language and Literature > P Philology. Linguistics |
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| Divisions: | Faculty of Social Sciences > Centre for Education Studies (2013- ) | ||||||
| Library of Congress Subject Headings (LCSH): | Multinational work teams, Language acquisition , Language and languages , Psycholinguistics -- Cross-cultural studies, Organizational behavior , Communication in management, Diversity in the workplace | ||||||
| Journal or Publication Title: | Journal of Cross-Cultural Psychology | ||||||
| Publisher: | Sage Publications, Inc. | ||||||
| ISSN: | 0022-0221 | ||||||
| Official Date: | November 2022 | ||||||
| Dates: |
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| Volume: | 53 | ||||||
| Number: | 10 | ||||||
| Page Range: | pp. 1277-1299 | ||||||
| DOI: | 10.1177/00220221221115654 | ||||||
| Status: | Peer Reviewed | ||||||
| Publication Status: | Published | ||||||
| Access rights to Published version: | Open Access (Creative Commons) | ||||||
| Date of first compliant deposit: | 6 September 2022 | ||||||
| Date of first compliant Open Access: | 6 September 2022 | ||||||
| RIOXX Funder/Project Grant: |
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