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Negative consequences of failing to communicate uncertainties during a pandemic : an online randomised controlled trial on COVID-19 vaccines

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Batteux, Eleonore, Bilovich, Avri, Johnson, Samuel G. B. and Tuckett, David (2022) Negative consequences of failing to communicate uncertainties during a pandemic : an online randomised controlled trial on COVID-19 vaccines. BMJ Open, 12 (9). e051352. doi:10.1136/bmjopen-2021-051352 ISSN 2044-6055. [ 🗎 Public]. [ (✓) hoa:511 ]

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Official URL: https://doi.org/10.1136/bmjopen-2021-051352

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Abstract

Objective:
To examine the impact of the government communicating uncertainties relating to COVID-19 vaccine effectiveness on vaccination intention and trust after people are exposed to conflicting information.

Design:
Experimental design where participants were randomly allocated to one of two groups.

Setting:
Online.

Participants:
328 adults from a UK research panel.

Intervention:
Participants received either certain or uncertain communications from a government representative about COVID-19 vaccine effectiveness, before receiving conflicting information about effectiveness.

Main outcome measures:
Vaccination intention and trust in government.

Results:
Compared with those who received the uncertain announcement from the government, participants who received the certain announcement reported a greater loss of vaccination intention (d=0.34, 95% CI (0.12 to 0.56), p=0.002) and trust (d=0.34, 95% CI (0.12 to 0.56), p=0.002) after receiving conflicting information.

Conclusions:
Communicating with certainty about COVID-19 vaccines reduces vaccination intention and trust if conflicting information arises, whereas communicating uncertainties can protect people from the negative impact of exposure to conflicting information. There are likely to be other factors affecting vaccine intentions, which we do not account for in this study.

Item Type: Journal Article
Subjects: R Medicine > RA Public aspects of medicine > RA0421 Public health. Hygiene. Preventive Medicine
Divisions: Faculty of Science, Engineering and Medicine > Science > Psychology
SWORD Depositor: Library Publications Router
Library of Congress Subject Headings (LCSH): Medical policy -- Great Britain -- Decision making, Uncertainty -- Health aspects, COVID-19 vaccines, Communication policy -- Great Britain
Journal or Publication Title: BMJ Open
Publisher: BMJ Publishing Group
ISSN: 2044-6055
Official Date: 7 September 2022
Dates:
DateEvent
7 September 2022Published
3 August 2022Accepted
Volume: 12
Number: 9
Article Number: e051352
DOI: 10.1136/bmjopen-2021-051352
Status: Peer Reviewed
Publication Status: Published
Access rights to Published version: Open Access (Creative Commons)
Date of first compliant deposit: 24 October 2022
Date of first compliant Open Access: 24 October 2022
RIOXX Funder/Project Grant:
Project/Grant IDRIOXX Funder NameFunder ID
Think Forward InitiativeING Bankhttp://viaf.org/viaf/135018516
Think Forward InitiativeDeloittehttp://dx.doi.org/10.13039/100002462
Think Forward InitiativeDell Technologieshttp://dx.doi.org/10.13039/100014206
Think Forward InitiativeAmazon Web Serviceshttp://dx.doi.org/10.13039/100008536
Think Forward InitiativeInternational Business Machines Corporationhttp://dx.doi.org/10.13039/100004316
Think Forward InitiativeCentre for Economic Policy Researchhttp://viaf.org/viaf/122603163
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