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Institutionalisation as a process of interplay between technology and its organisational context of use
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Baptista, João (2009) Institutionalisation as a process of interplay between technology and its organisational context of use. Journal of Information Technology, 24 (4). pp. 305-319. doi:10.1057/jit.2009.15 ISSN 0268-3962.
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Official URL: http://dx.doi.org/10.1057/jit.2009.15
Abstract
This study contributes to the IS literature with a distinct explanation of the process of institutionalisation of technology in organisations. The research analyses the role of microlevel processes of interplay in embedding an intranet in the formal functioning of an organisation and in the habits and routines of its employees. The findings identify two types of processes of interplay underpinning this process of institutionalisation. The first operates at the level of constitutive expectations and refers to mutual changes to the governance, policy and control mechanisms which foster the perception that the intranet is part of the expected formal functioning of the organisation. The second operates at the level of background expectations and refers to mutual changes that make the intranet look more familiar, functional, easier to use, fostering its embedding in routines and habits of the employees. The study aims to motivate more research on institutionalisation as a bottom-up micro process of gradual development of institutionalised behaviour. Journal of Information Technology (2009) 24, 305-319. doi: 10.1057/jit.2009.15 Published online 29 September 2009
| Item Type: | Journal Article | ||||
|---|---|---|---|---|---|
| Subjects: | Q Science > QA Mathematics > QA76 Electronic computers. Computer science. Computer software Z Bibliography. Library Science. Information Resources > Z665 Library Science. Information Science H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management |
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| Divisions: | Faculty of Social Sciences > Warwick Business School | ||||
| Journal or Publication Title: | Journal of Information Technology | ||||
| Publisher: | Palgrave Macmillan Ltd. | ||||
| ISSN: | 0268-3962 | ||||
| Official Date: | December 2009 | ||||
| Dates: |
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| Volume: | 24 | ||||
| Number: | 4 | ||||
| Number of Pages: | 15 | ||||
| Page Range: | pp. 305-319 | ||||
| DOI: | 10.1057/jit.2009.15 | ||||
| Status: | Peer Reviewed | ||||
| Publication Status: | Published | ||||
| Access rights to Published version: | Restricted or Subscription Access | ||||
| Conference Paper Type: | Paper | ||||
| Type of Event: | Other |
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