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Making sense of the unexpected : critical incident training in three Chinese universities
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Dong, Hongbo, Cortazzi, Martin and Shen, Lemin (2022) Making sense of the unexpected : critical incident training in three Chinese universities. Language and Intercultural Communication, 22 (5). 583-598 . doi:10.1080/14708477.2022.2116453 ISSN 1747-759X.
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Official URL: https://doi.org/10.1080/14708477.2022.2116453
Abstract
This paper reports the use of critical incidents in three rounds of purpose-designed training events for 87 staff in three Chinese universities. To develop intercultural communicative competence (ICC), we present a possible framework of six intercultural approaches, combinations of which yield relevant principles as a rationale for ways of teaching ICC and for using critical incidents. Feedback through questionnaires and interviews, plus observer comments are analysed for combined evaluations of the training events. The data analysis, with caveats, demonstrates the perceived effectiveness of the training which includes reflexivity towards participants’ developed ICC.
Item Type: | Journal Article | ||||
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Divisions: | Faculty of Social Sciences > Centre for Applied Linguistics | ||||
SWORD Depositor: | Library Publications Router | ||||
Journal or Publication Title: | Language and Intercultural Communication | ||||
Publisher: | Informa UK Limited | ||||
ISSN: | 1747-759X | ||||
Official Date: | 19 September 2022 | ||||
Dates: |
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Volume: | 22 | ||||
Number: | 5 | ||||
Page Range: | 583-598 | ||||
DOI: | 10.1080/14708477.2022.2116453 | ||||
Status: | Peer Reviewed | ||||
Publication Status: | Published | ||||
Access rights to Published version: | Restricted or Subscription Access |
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