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Understanding the opinion forming processes of experts and customers during evaluations of automotive sounds

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Humphreys, Louise, Giudice, Sebastiano D., Jennings, P. A., Cain, Rebecca, Dunne, Garry and Allman-Ward, Mark (2009) Understanding the opinion forming processes of experts and customers during evaluations of automotive sounds. In: 8th International Conference on Engineering Psychology and Cognitive Ergonomics held at the HCI International 2009, San Diego, CA, U.S.A., July 19-24, 2009. Published in: Lecture Notes in Computer Science, Vol.5639 pp. 386-395.

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Official URL: http://dx.doi.org/10.1007/978-3-642-02728-4

Abstract

A challenge in automotive engineering is to understand the subjective reactions of individuals to vehicle sounds; this is necessary in order to improve decision making during product design. We can use "structured evaluations" to achieve this, but we need to ensure that 1) we understand the reasons behind such evaluations i.e. the opinion forming process and 2) that such evaluations are analogous to appraisals of vehicles on the road. Hence for structured evaluations to be effective, it is important that we understand the opinion forming process in real-life situations. Since there is a lack of knowledge on how people form perceptions about vehicles in reality, an appraisals framework is described in this paper. Moreover, this paper discusses a pilot study that investigated how experts assess vehicle sounds on-road, as well as planned future studies to examine how customers evaluate automotive Sounds.

Item Type: Conference Item (Paper)
Subjects: Q Science > QA Mathematics > QA76 Electronic computers. Computer science. Computer software
T Technology > TA Engineering (General). Civil engineering (General)
Divisions: Faculty of Science > WMG (Formerly the Warwick Manufacturing Group)
Series Name: Lecture Notes in Artificial Intelligence
Journal or Publication Title: Lecture Notes in Computer Science
Publisher: Springer
ISBN: 978-3-642-02727-7
ISSN: 0302-9743
Editor: Harris, D
Date: 2009
Volume: Vol.5639
Number of Pages: 10
Page Range: pp. 386-395
Identification Number: 10.1007/978-3-642-02728-4
Status: Peer Reviewed
Publication Status: Published
Access rights to Published version: Restricted or Subscription Access
Conference Paper Type: Paper
Title of Event: 8th International Conference on Engineering Psychology and Cognitive Ergonomics held at the HCI International 2009
Type of Event: Conference
Location of Event: San Diego, CA, U.S.A.
Date(s) of Event: July 19-24, 2009
URI: http://wrap.warwick.ac.uk/id/eprint/17033

Data sourced from Thomson Reuters' Web of Knowledge

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