Yanow, Dvora and Tsoukas, Haridimos. (2009) What is reflection-in-action? A phenomenological account. Journal of Management Studies, Vol.46 (No.8). pp. 1339-1364. ISSN 0022-2380

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Abstract

Building on the work of Donald Schon and phenomenological treatments of practice, we propose a phenomenological theory of reflection-in-action that develops this concept further, thereby transcending a number of limitations we find in his theorizing. Our theory includes: an appreciation for the evaluative dimensions built into competent practice that encourage, if not require, reflecting; a further theorizing of the character of surprise; and a fuller delineation of the character of improvisation in relation to practice and its surprises. We begin with a phenomenological account of cognition in relation to work, especially in its form of professional practice. We reframe Schon's arguments in phenomenological, especially Heideggerian, terms and take account of relatively recent theorizing about knowledge-based work, illustrating these discussions with a vignette drawn from field research in the world of practice. We conclude with a discussion of the implications of these arguments for practitioners as well as for further theorizing.

Item Type:	Journal Article
Subjects:	H Social Sciences > HF Commerce H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions:	Faculty of Science > Physics
Journal or Publication Title:	Journal of Management Studies
Publisher:	Wiley-Blackwell Publishing Ltd.
ISSN:	0022-2380
Date:	December 2009
Volume:	Vol.46
Number:	No.8
Number of Pages:	26
Page Range:	pp. 1339-1364
Identification Number:	10.1111/j.1467-6486.2009.00859.x
Status:	Peer Reviewed
Publication Status:	Published
Access rights to Published version:	Restricted or Subscription Access
URI:	http://wrap.warwick.ac.uk/id/eprint/17089

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