Assessing the effectiveness of business support services in England. Evidence from a theory-based evaluation
Mole, Kevin, Hart, Mark, Roper, Stephen and Saal, David S.. (2009) Assessing the effectiveness of business support services in England. Evidence from a theory-based evaluation. International Small Business Journal, Vol.27 (No.5). pp. 557-582. ISSN 0266-2426Full text not available from this repository.
Official URL: http://dx.doi.org/10.1177/0266242609338755
In England, publicly supported advice to small firms is organized primarily through the Business Link (BL) network. Using the programme theory underlying this business support, we develop four propositions and test these empirically using data from a new survey of over 3000 English SMEs. We find strong support for the value to BL operators of a high profile to boost take-up. We find support for the BL's market segmentation that targets intensive assistance to younger firms and those with limited liability. Allowing for sample selection, we find no significant effects on growth from 'other' assistance but find a significant employment boost from intensive assistance. This partially supports the programme theory assertion that BL improves business growth and strongly supports the proposition that there are differential outcomes from intensive and other assistance. This suggests an improvement in the BL network, compared with earlier studies, notably Roper et al. (2001), Roper and Hart (2005).
|Item Type:||Journal Article|
|Subjects:||H Social Sciences > HF Commerce
H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
|Divisions:||Faculty of Social Sciences > Warwick Business School > Centre for Small & Medium-Sized Enterprises
Faculty of Social Sciences > Warwick Business School > Entrepreneurship, Innovation & Management
Faculty of Social Sciences > Warwick Business School
|Journal or Publication Title:||International Small Business Journal|
|Publisher:||Sage Publications Ltd.|
|Number of Pages:||26|
|Page Range:||pp. 557-582|
|Access rights to Published version:||Restricted or Subscription Access|
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