Harrison, James, Parejo, Margarita and Wielga, Mark (2024) The value of complaints mechanisms in private labour regulation of GVCs : a case study of the Fair Labor Association. International Labour Review, 163 (1). pp. 73-94. doi:10.1111/ilr.12405 ISSN 0020-7780.
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Abstract
Can complaints mechanisms strengthen private labour regulation of GVCs? This article empirically investigates the results produced by the only complaints mechanism where outcomes can be verified from the complainant's perspective; the Fair Labour Association. It discovers that the vast majority of complainants find this complaints mechanism to be valuable. But the mechanism also has a number of significant limitations that seriously affect outcomes for workers. The study utilises the concept of ‘grounding’ to explore how the FLA complaints mechanism performs for workers in different contexts, unpacking it for the first time into three key dimensions; the national, the social and the corporate. The implications of these findings are then considered for complaints mechanisms in other GVCs.
| Item Type: | Journal Article |
|---|---|
| Subjects: | H Social Sciences > HD Industries. Land use. Labor |
| Divisions: | Faculty of Social Sciences > School of Law |
| Library of Congress Subject Headings (LCSH): | Grievance procedures, Complaints (Administrative procedure), Labor laws and legislation, Labor unions |
| Journal or Publication Title: | International Labour Review |
| Publisher: | Wiley-Blackwell Publishing Ltd. |
| ISSN: | 0020-7780 |
| Official Date: | March 2024 |
| Dates: | Date Event March 2024 Published 24 July 2023 Available 26 June 2023 Accepted |
| Volume: | 163 |
| Number: | 1 |
| Page Range: | pp. 73-94 |
| DOI: | 10.1111/ilr.12405 |
| Status: | Peer Reviewed |
| Publication Status: | Published |
| Re-use Statement: | This is the peer reviewed version of the following article: 'HARRISON, J., PAREJO, M. and WIELGA, M. (2023), The value of complaints mechanisms in private labour regulation of GVCs: A case study of the Fair Labor Association. International Labour Review.', which has been published in final form at https://doi.org/10.1111/ilr.12405. This article may be used for non-commercial purposes in accordance with Wiley Terms and Conditions for Use of Self-Archived Versions. This article may not be enhanced, enriched or otherwise transformed into a derivative work, without express permission from Wiley or by statutory rights under applicable legislation. Copyright notices must not be removed, obscured or modified. The article must be linked to Wiley’s version of record on Wiley Online Library and any embedding, framing or otherwise making available the article or pages thereof by third parties from platforms, services and websites other than Wiley Online Library must be prohibited |
| Access rights to Published version: | Open Access (Creative Commons open licence) |
| Date of first compliant deposit: | 26 June 2023 |
| Date of first compliant Open Access: | 11 September 2023 |
| URI: | https://wrap.warwick.ac.uk/176853/ |
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