UNSPECIFIED (1996) From efficiency to flexibility: The strategic use of information in the airline industry. JOURNAL OF STRATEGIC INFORMATION SYSTEMS, 5 (3). pp. 169-188. ISSN 0963-8687

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Abstract

This paper explores the development of competition in the US airline industry from an information perspective. It analyses the uses made of information by industry participants from the regulated era to the present, and finds growing strategic use of information. Information is an enabler, allowing things to be done, but information can also be a resource in itself. The US airline industry has progressed from the obvious use of information for organisational efficiency, to an increasingly strategic use of information for organisational flexibility. The industry provides an excellent example of the route that other information-intensive industries can be expected to follow.

Item Type:	Journal Article
Subjects:	Q Science > QA Mathematics > QA76 Electronic computers. Computer science. Computer software Z Bibliography. Library Science. Information Resources > Z665 Library Science. Information Science
Journal or Publication Title:	JOURNAL OF STRATEGIC INFORMATION SYSTEMS
Publisher:	ELSEVIER SCIENCE BV
ISSN:	0963-8687
Date:	September 1996
Volume:	5
Number:	3
Number of Pages:	20
Page Range:	pp. 169-188
Publication Status:	Published
URI:	http://wrap.warwick.ac.uk/id/eprint/18123

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