An approach to business process reengineering: The contribution of socio-technical and soft or concepts
UNSPECIFIED. (1995) An approach to business process reengineering: The contribution of socio-technical and soft or concepts. INFOR, 33 (4). pp. 263-278. ISSN 0315-5986Full text not available from this repository.
Current thinking on business process reengineering (BPR) is evaluated in the context of four schools of thought with respect to business strategy, with aspects of the management of change literature and with concepts taken from the socio-technical and soft operational research (OR) traditions. Based on the latter, a means of undertaking BPR projects is proposed and is illustrated by means of a case study. Inter alia, the centrality of information technology (IT) in BPR is questioned with greater emphasis being given to the identification df required information and an organization's ability to manage its information services.
|Item Type:||Journal Article|
|Subjects:||Q Science > QA Mathematics > QA76 Electronic computers. Computer science. Computer software
H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
|Journal or Publication Title:||INFOR|
|Number of Pages:||16|
|Page Range:||pp. 263-278|
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