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PERFORMANCE IMPROVEMENT DECISION AID SYSTEMS (PIDAS) IN RETAILING ORGANIZATIONS USING DATA ENVELOPMENT ANALYSIS

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UNSPECIFIED (1995) PERFORMANCE IMPROVEMENT DECISION AID SYSTEMS (PIDAS) IN RETAILING ORGANIZATIONS USING DATA ENVELOPMENT ANALYSIS. JOURNAL OF PRODUCTIVITY ANALYSIS, 6 (2). pp. 153-170.

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Abstract

This paper investigates the usefulness of Data Envelopment Analysis (DEA) models to aid decision making in multi-level retail organizations. It is argued that market efficiency is a key performance measurement dimension in retail organizations. The paper proposes three variants of market efficiency that correspond to different tiers of management in a multi-level setting. The disentanglement of market efficiency will lead to the development of the Performance Improvement Decision Aid System (PIDAS) which seeks to classify units on clusters of different performance profile. The method is illustrated using data from a restaurant chain in the UK.

Item Type: Journal Article
Subjects: H Social Sciences > HF Commerce
H Social Sciences > HC Economic History and Conditions
H Social Sciences
Journal or Publication Title: JOURNAL OF PRODUCTIVITY ANALYSIS
Publisher: KLUWER ACADEMIC PUBL
ISSN: 0895-562X
Official Date: July 1995
Dates:
DateEvent
July 1995UNSPECIFIED
Volume: 6
Number: 2
Number of Pages: 18
Page Range: pp. 153-170
Publication Status: Published

Data sourced from Thomson Reuters' Web of Knowledge

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