UNSPECIFIED (1995) PUTTING SOFT OR METHODS TO WORK - INFORMATION-SYSTEMS STRATEGY-DEVELOPMENT AT SAINSBURYS. JOURNAL OF THE OPERATIONAL RESEARCH SOCIETY, 46 (3). pp. 277-293. ISSN 0160-5682

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Abstract

The development of a new information systems (IS) strategy for a major UK food and grocery retailer is described. The approach taken was highly participative and made use of a number of models and methods developed by the advocates of soft OR and systems thinking. The resulting process was successful in delivering a strategy developed by management, with commitment to implement it. In addition, the teamwork across functional boundaries was recognized as valuable management development.

Item Type:	Journal Article
Subjects:	H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Journal or Publication Title:	JOURNAL OF THE OPERATIONAL RESEARCH SOCIETY
Publisher:	STOCKTON PRESS
ISSN:	0160-5682
Date:	March 1995
Volume:	46
Number:	3
Number of Pages:	17
Page Range:	pp. 277-293
Publication Status:	Published
URI:	http://wrap.warwick.ac.uk/id/eprint/19988

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