Exercising consumer choice : switching gas suppliers in the residential market
Waterson, Michael, 1950-, Waddams, Catherine and Parmar, Michael (2000) Exercising consumer choice : switching gas suppliers in the residential market. Working Paper. Coventry: Warwick Business School. Centre for Management under Regulation. (Research paper series (Warwick Business School Centre for Management under Regulation)).
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In 1996 the UK government introduced competition into the UK residential gas market, the first such nation-wide experiment, and the forerunner of similar choice in the electricity market, both in the UK and later elsewhere. We report consumers’ attitudes to and behaviour in switching suppliers based on a representative nation-wide survey at an intermediate stage, when some consumers had a choice of suppliers, and other markets were yet to be opened. We explore their attitudes and choices using an investment model of costs and benefits.
|Item Type:||Working or Discussion Paper (Working Paper)|
|Subjects:||H Social Sciences > HC Economic History and Conditions|
|Divisions:||Faculty of Social Sciences > Economics|
|Library of Congress Subject Headings (LCSH):||Energy industries -- Great Britain, Public utilities -- Great Britain, Consumer economics -- Great Britain|
|Series Name:||Research paper series (Warwick Business School Centre for Management under Regulation)|
|Publisher:||Warwick Business School. Centre for Management under Regulation|
|Place of Publication:||Coventry|
|Number of Pages:||26|
|Institution:||University of Warwick|
|Status:||Not Peer Reviewed|
|Access rights to Published version:||Open Access|
|Funder:||Leverhulme Trust (LT)|
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