UNSPECIFIED (1992) THE USE OF SOFT SYSTEMS METHODOLOGY IN PRACTICE. JOURNAL OF THE OPERATIONAL RESEARCH SOCIETY, 43 (4). pp. 321-332. ISSN 0160-5682

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Abstract

This paper reports the results of a survey intended to discover the extent to which Checkland's Soft Systems Methodology (SSM) is used in practice. Some 300 questionnaires were sent to people who had had some exposure to SSM and, surprisingly, nearly half were returned. The majority described in detail their uses of SSM and most felt that it had been successful. This paper describes the overall quantitative results from the survey as well as presenting a qualitative analysis of the experiences of using SSM.

Item Type:	Journal Article
Subjects:	H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Journal or Publication Title:	JOURNAL OF THE OPERATIONAL RESEARCH SOCIETY
Publisher:	STOCKTON PRESS
ISSN:	0160-5682
Date:	April 1992
Volume:	43
Number:	4
Number of Pages:	12
Page Range:	pp. 321-332
Publication Status:	Published
URI:	http://wrap.warwick.ac.uk/id/eprint/22107

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