Levy, Margi and Powell, Philip. (2008) Small firm transformation through IS. International Journal of Technology Management, Vol.43 (No.1-3). pp. 123-141. ISSN 0267-5730

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Abstract

Globally, Small and Medium-sized Enterprises (SMEs) are encouraged, particularly by governments, to embrace c-business. Fully adopting e-business involves substantial change in firms, both internally and externally. However, there is little understanding of the mechanisms by which such business transformation occurs. While there are no tested e-business transformation models, existing Information System (IS) transformation models suggest a single, dominant path. Venkatrarnan's (1994) business transformation model provides a means of determining IS development that has been validated in large firms. There is little research into its applicability to SMEs, but the exploratory research in multiple SME cases reported here reveals three business transformation paths, termed prescribed, disconnected and disjointed. The research demonstrates why some SMEs ossify at certain stages of transformation and how disconnected progression may preclude SMEs from gaining the benefits of process redesign and scope redefinition. The implications of the transformation paths for e-business, for the model and for SMEs are discussed.

Item Type:	Journal Article
Subjects:	T Technology > TA Engineering (General). Civil engineering (General) H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions:	Faculty of Social Sciences > Warwick Business School > Centre for Small & Medium-Sized Enterprises Faculty of Social Sciences > Warwick Business School
Journal or Publication Title:	International Journal of Technology Management
Publisher:	Inderscience Publishers
ISSN:	0267-5730
Date:	2008
Volume:	Vol.43
Number:	No.1-3
Number of Pages:	19
Page Range:	pp. 123-141
Identification Number:	10.1504/IJTM.2008.019411
Status:	Peer Reviewed
Publication Status:	Published
Access rights to Published version:	Restricted or Subscription Access
URI:	http://wrap.warwick.ac.uk/id/eprint/29510

Data sourced from Thomson Reuters' Web of Knowledge

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