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Managing knowledge in the healthcare sector. A review

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Nicolini, Davide, Powell, John, Conville, Paul and Martinez-Solano, Laura. (2008) Managing knowledge in the healthcare sector. A review. International Journal of Management Reviews, Vol.10 (No.3). pp. 245-263. ISSN 1460-8545

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Official URL: http://dx.doi.org/10.1111/j.1468-2370.2007.00219.x

Abstract

Over the past decade, knowledge management (KM), as a concept and a set of practices, has penetrated into the fabric of organizational and managerial processes in the healthcare sector, which has been the site of numerous innovative KM practices. As a result scholars from a range of academic (and non-academic) fields have begun to document how KM is conceived and practised in health care, what the recurrent issues are and how they can be addressed. The purpose of this paper is to review the current literature on KM concepts, policies and practices in the healthcare sector. Based on the analysis of the most relevant contributions in the last six years, three overarching themes that have occupied the interests of authors are identified and discussed: the nature of knowing in the healthcare sector, the type of KM tools and initiatives that are suitable for the healthcare sector, and the barriers and enablers to the take up of KM practices. The paper concludes with some considerations on what the literature tells us about the state of the art and the future of KM in this important sector of Western economies.

Item Type: Journal Article
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
R Medicine > R Medicine (General)
Divisions: Faculty of Medicine > Warwick Medical School > Health Sciences
Faculty of Social Sciences > Warwick Business School > Innovation, Knowledge & Organisational Networks Research Unit
Faculty of Social Sciences > Warwick Business School > Industrial Relations & Organisational Behaviour
Faculty of Social Sciences > Warwick Business School
Faculty of Medicine > Warwick Medical School
Library of Congress Subject Headings (LCSH): Knowledge management, Medical care -- Management
Journal or Publication Title: International Journal of Management Reviews
Publisher: Blackwell Publishing
ISSN: 1460-8545
Date: September 2008
Volume: Vol.10
Number: No.3
Number of Pages: 19
Page Range: pp. 245-263
Identification Number: 10.1111/j.1468-2370.2007.00219.x
Status: Peer Reviewed
Publication Status: Published
Access rights to Published version: Restricted or Subscription Access
Funder: Warwick Innovative Manufacturing Research Centre (WIMRC), Engineering and Physical Sciences Research Council (EPSRC)
URI: http://wrap.warwick.ac.uk/id/eprint/29511

Data sourced from Thomson Reuters' Web of Knowledge

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