Campbell-Kelly, Martin and Garcia-Swartz, Daniel D. (2007) From products to services : the software industry in the Internet era. Business History Review, Volume 81 (Number 4). pp. 735-764. ISSN 0007-6805.

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Abstract

The computer-services and software industry used to be conveniently divided into three main sectors: mass-market software vendors, enterprise software vendors, and computer services. The three sectors were distinct, because personal computers, corporate mainframes, and online computer networks operated in relative isolation. The arrival of the Internet effectively connected everything, facilitating the entry of mass-market vendors into enterprise software and of both mass-market and enterprise software vendors into computer services. As the turbulence of the first decade of the Internet era subsides, a gradual transition from traditional software products to "Web services" is taking place.

Item Type:	Journal Article
Subjects:	H Social Sciences > HF Commerce H Social Sciences
Divisions:	Faculty of Science, Engineering and Medicine > Science > Computer Science
Journal or Publication Title:	Business History Review
Publisher:	Cambridge University Press
ISSN:	0007-6805
Official Date:	2007
Dates:	Date Event 2007 Published
Volume:	Volume 81
Number:	Number 4
Number of Pages:	30
Page Range:	pp. 735-764
Status:	Peer Reviewed
Publication Status:	Published
Access rights to Published version:	Restricted or Subscription Access

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