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Learning to walk before we try to run : adapting Lean for the public sector
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Radnor, Z. J. (Zoe J.) and Walley, Paul (2008) Learning to walk before we try to run : adapting Lean for the public sector. Public Money & Management, Vol.28 (No.1). pp. 13-20. doi:10.1111/j.1467-9302.2008.00613.x ISSN 0954-0962.
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Official URL: http://dx.doi.org/10.1111/j.1467-9302.2008.00613.x
Abstract
This article considers whether public sector organizations regard Lean merely as a set of tools and techniques without considering either the underlying conditions and principles or regard Lean as a philosophy. The authors analyse a series of case studies of Lean in the public sector around four themes-process-based view, focus on value, elimination of waste and employee-driven change-before considering the implementation approach taken and outcomes achieved. The outcomes were significant, but the authors warn against an implementation approach which focuses solely on Lean tools.
Item Type: | Journal Article | ||||
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Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management J Political Science > JF Political institutions (General) |
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Divisions: | Faculty of Social Sciences > Warwick Business School | ||||
Library of Congress Subject Headings (LCSH): | Public administration, Government productivity, Total quality management in government, Quality control -- Standards, Lean manufacturing | ||||
Journal or Publication Title: | Public Money & Management | ||||
Publisher: | Blackwell | ||||
ISSN: | 0954-0962 | ||||
Official Date: | February 2008 | ||||
Dates: |
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Volume: | Vol.28 | ||||
Number: | No.1 | ||||
Number of Pages: | 8 | ||||
Page Range: | pp. 13-20 | ||||
DOI: | 10.1111/j.1467-9302.2008.00613.x | ||||
Status: | Peer Reviewed | ||||
Publication Status: | Published | ||||
Access rights to Published version: | Restricted or Subscription Access |
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