Papadopoulos, Thanos and Merali, Yasmin. (2008) Stakeholder network dynamics and emergent trajectories of Lean implementation projects : a study in the UK national health service. Public Money & Management, Vol.28 (No.1). pp. 41-48. ISSN 0954-0962

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Abstract

Relatively little has been published about the dynamics and mechanisms underpinning the trajectories and outcomes of public service Lean projects. This article addresses this gap by using Actor Network Theory (ANT) to elucidate the dynamics of Lean implementation in a UK hospital trust. The authors show how implementation trajectories play out in complex contexts with multiple and diverse stakeholder constituencies. The analysis provides insights into the process and role of network formation and stabilization in Lean implementation. Finally, the authors discuss the implications of their findings for management practice.

Item Type:	Journal Article
Subjects:	H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management R Medicine > R Medicine (General)
Divisions:	Faculty of Social Sciences > Warwick Business School > Information Systems & Management Faculty of Social Sciences > Warwick Business School
Library of Congress Subject Headings (LCSH):	Actor-network theory, Corporate governance, Strategic planning, National health services -- Great Britain -- Management, Quality control -- Standards
Journal or Publication Title:	Public Money & Management
Publisher:	Blackwell Publishing
ISSN:	0954-0962
Date:	February 2008
Volume:	Vol.28
Number:	No.1
Number of Pages:	8
Page Range:	pp. 41-48
Identification Number:	10.1111/j.1467-9302.2008.00617.x
Status:	Peer Reviewed
Publication Status:	Published
Access rights to Published version:	Restricted or Subscription Access
URI:	http://wrap.warwick.ac.uk/id/eprint/30780

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