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Overcoming knowledge management challenges during ERP implementation: the need to integrate and share different types of knowledge
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Pan, Shan-Ling , Newell, Susan, Huang, Jimmy C. and Galliers, Robert (2007) Overcoming knowledge management challenges during ERP implementation: the need to integrate and share different types of knowledge. Journal of the American Society for Information Science and Technology, Vol.58 (No.3). pp. 404-419. doi:10.1002/asi.20523 ISSN 1532-2882.
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Official URL: http://dx.doi.org/10.1002/asi.20523
Abstract
In this article, the author examines an enterprise resource planning (ERP) adoption process in a particular case setting to explore the knowledge management challenges encountered, specifically challenges related to the sharing and integration of knowledge, and the ways that social capital is used to overcome these challenges. More specifically, the author relates the different sources and effects of social capital to the different implementation phases, with their differing knowledge management challenges. By doing so, he highlights the relative importance of the bridging and bonding aspects of social capital that vary during different phases because of the different types of knowledge that become more or less important over the lifecycle of the project - embrained, embodied, encultured, embedded, and encoded.
| Item Type: | Journal Article | ||||
|---|---|---|---|---|---|
| Subjects: | Q Science > QA Mathematics > QA76 Electronic computers. Computer science. Computer software Z Bibliography. Library Science. Information Resources > Z665 Library Science. Information Science |
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| Divisions: | Faculty of Social Sciences > Warwick Business School | ||||
| Journal or Publication Title: | Journal of the American Society for Information Science and Technology | ||||
| Publisher: | John Wiley & Sons Ltd. | ||||
| ISSN: | 1532-2882 | ||||
| Official Date: | 1 February 2007 | ||||
| Dates: |
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| Volume: | Vol.58 | ||||
| Number: | No.3 | ||||
| Number of Pages: | 16 | ||||
| Page Range: | pp. 404-419 | ||||
| DOI: | 10.1002/asi.20523 | ||||
| Status: | Peer Reviewed | ||||
| Publication Status: | Published | ||||
| Access rights to Published version: | Restricted or Subscription Access |
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