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Virtual team meetings: an analysis of communication and context

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Anderson, A. H., McEwan, R., Bal, J. and Carletta, J.. (2007) Virtual team meetings: an analysis of communication and context. Computers in Human Behavior, Vol.23 (No.5). pp. 2558-2580. ISSN 0747-5632

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Official URL: http://dx.doi.org/10.1016/j.chb.2007.01.001

Abstract

We report a simulation study of virtual team meetings. Participants role-played companies collaborating on a design problem while supported by a range of IT tools, such as videoconferencing and shared applications. Meetings were analysed to investigate how sharing computing facilities, operating the technology, and company status, influenced communications. Significantly more talk occurred in larger teams where participants shared I.T. facilities BUT this extra talk was restricted to talk within a single location. No extra talk was shared across the virtual team via the communications link. Where facilities were shared, technology controllers dominated cross-site talk. To encourage free communication across distributed virtual teams we recommend providing each participant with their own communications facility even if this is technologically less advanced than if technology support were shared. (c) 2007 Elsevier Ltd. All rights reserved.

Item Type: Journal Article
Subjects: B Philosophy. Psychology. Religion > BF Psychology
Divisions: Faculty of Science > WMG (Formerly the Warwick Manufacturing Group)
Journal or Publication Title: Computers in Human Behavior
Publisher: Pergamon
ISSN: 0747-5632
Date: September 2007
Volume: Vol.23
Number: No.5
Number of Pages: 23
Page Range: pp. 2558-2580
Identification Number: 10.1016/j.chb.2007.01.001
Status: Peer Reviewed
Publication Status: Published
Access rights to Published version: Restricted or Subscription Access
URI: http://wrap.warwick.ac.uk/id/eprint/31997

Data sourced from Thomson Reuters' Web of Knowledge

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